Published by Google LLC on Mar 6, 2024

Report an issue with Google Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Google Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google Wallet

1. Google Wallet can keep you posted on gate changes or unexpected flight delays. + Security and privacy are built into every part of Google Wallet to keep all your essentials protected. + Keep your data and essentials secure with advanced Android security features like 2-Step Verification, Find My Phone, and remotely erasing data.

2. Keep everything protected in one place, no matter where you go. + Three quick ways for accessing your everyday essentials: use your phone’s quick settings for fast access, open the Wallet app from your homescreen or use Google Assistant when your hands are busy. + Get instant access to Wallet on the Wear OS main watch face with complications. + Your Wallet can suggest what you need, right when you need it.

3. ALT: + When you tap to pay with your Android phone, Google Pay doesn’t share your real credit card number with the business, so your payment info stays safe. + Easy to use privacy controls allow you to opt-in to sharing information across Google products for a tailored experience.

4. Get a notification for your boarding pass on the day of travel, so you’ll never have to fumble in your bag again. + Set up is seamless with the ability to import cards, transit passes, loyalty cards and more that you’ve saved on Gmail. + Make boarding flights a breeze with the latest information pulled from Google Search.

5. Google Wallet gives you fast, secure access to your everyday essentials.

6. Tap to pay everywhere Google Pay is accepted, board a flight, go to a movie, and more – all with just your phone.

7. Google Wallet is available on all Android phones (Lollipop 5. 0+), Wear OS and Fitbit devices. Still have questions? Head over to support. google. com/wallet.

Google Wallet Customer Insights

1. Instead, move the loyalty cards to the left/right swipe and allow your payment cards to be scrolled through vertically.when I forget my wallet at home, of course, I have my phone and this allows me to save the trip back to get it to continue shopping.

2. Previously, without being able to see the nickname I had given any card without going deeper into the details, it was a bit tedious, especially with multiple cards of the same appearance and similar numbers from my bank.

3. I've tried other apps, this one is the keeper for sure.A very good and convenient app that you can use to store and possess debit cards, credit cards, loyalty cards, gift cards, bus passes, even passports.

4. The cards are smaller, more hidden behind eachother, and it takes more effort to swipe over to the next card.

5. Being able to put other cards on here is amazing and it worked perfectly with my airline tickets also.

6. I've found that after I add a card on the phone for tap, I have to add it to the watch again separately.The Wallet app disappeared off my phone.

7. Things like ID cards (which is being worked on), insurance cards, more digital transit options.

8. It will let you upload your covid-19 card but only under very specific circumstances that I have not been able to fulfill.

9. But you just made quickly switching to my credit card to pay for something, significantly more difficult and annoyingReally like the card carousel.

10. Very frustrating when trying to use specific transit card or specific credit card and the wrong one is used.

11. Not very stable on phone in that it will often charge wrong card that is not selected.

Steps to Troubleshoot & Fix Google Wallet Issues

1. Fix Google Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Wallet: Restarting the app will resolve most errors.
  2. Update the Google Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Google Wallet" » Open Google Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Wallet » click "UPDATE".
  3. Clear Google Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Wallet servers.
    1. On Android, goto Settings » Apps » Select "Google Wallet" » click Storage » click "Clear Cache".
  4. Check Google Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Google Wallet might not work.
  5. Uninstall and reinstall Google Wallet. If nothing else has worked, completely uninstall Google Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Wallet not working


2. Fix Google Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Wallet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Someone hacked into my cell phone got all my information. I want google pay canceled right away.

    — by Linda Stiffler 1 year ago