Contact U.S. Bank Customer Service

Why should I report an Issue with U.S. Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of U.S. Bank Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don’t have online access? Enroll with the app. • Be alerted to duplicate charges, suspicious activity, and low balances. • View accounts & balances in one spot: checking, savings, credit cards, loans, and more. • Securely access credit scores. • Set travel notifications, lock & unlock cards, and more. • Select your language preference – English or Spanish. • Review monthly spending in key categories, like Food & Dining. • Get recommendations on how to save and grow your money based on your spending history. • Manage accounts by asking "What’s the routing number for my checking account?

2. " • Move money by saying “Transfer $50 from checking to savings. • Send & request money with friends and family using Zelle®2. • Quickly deposit checks, now with increased limits. • Find new accounts, credit cards, loans, small business accounts, & more. • Apply from the app and often get a decision within minutes. • Explore the Help Center for answers to commonly asked questions. • Schedule an appointment with a banker or get real-time support with Cobrowse. • Locate branches & ATMs near you. U. S.

3. Bancorp Investments Privacy Pledge, and the Online Privacy and Security Policy. U. S. Bank (usbank. com) protects customers from fraud loss.

4. Bank is not responsible for and does not guarantee the products, services, or performance of U. S. Bancorp Investments.

5. Bancorp Investments accounts & balances. • Make transfers between U. S. Bank accounts & U. S.

6. Requests for money with Zelle® sent to a U. S. mobile number require that the mobile number first be enrolled with Zelle®. U. S. Bank and U. S.

7. Bank Mobile Banking, please visit usbank. com/mobile or call us toll-free at 800-685-5035. Equal Housing Lender.

8. Bancorp Investments, Inc. , member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U. S.

9. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. U. S. checking or savings account required to use Zelle®.

10. Bancorp Investments is committed to protecting your privacy and security.

11. Bank National Association and subject to normal credit approval.

1. US Bank IT is awful overall, and even setting up their credit cards for Google pay requires a 30 minute long phone call to US Bank since they haven't automated the card configuration process.US Bank Mobile has definitely come a long way in the last two years.

2. I am leaving this review to make US Bank aware I am receiving purchase notifications on my phone from someone else's debit card.

3. Had to take a picture of the back side 10 times! All of the captures were fine, but the app wasn't moving on to show back side was done also even though the image looked great each time.This app is so user friendly.

4. Thank you.This app is flawed with recurring internal transfers, customer support, and account access.

5. Besides being able to view your accounts/credit cards, you can also view your credit score, use Zelle, as well as make appointments in case you need to go into your local branch.

6. Zelle pay has never worked for me via the app, and I get the same error message every time, yet it works fine on a desktop or laptop browser.

7. Every time I log in it wants me to read through the features, agree to a bunch of terms of use screens, set up notifications, set up biometrics, the list goes on.

8. There are times when it is "having issues." Really does help to get a mobile deposit in when there isn't time to go to a brick and motar.

9. I have contacted US Bank customer support and they cannot explain this.

10. I can see where the purchase is made, the vendor, and the price alongside the last 4 digits of the debit card.

11. The online website is glitchy and I keep getting an error message when I try to make transfers.

1. Fix U.S. Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart U.S. Bank: Restarting the app will resolve most errors.
2. Update the U.S. Bank App. Here is how:
   1. On Android goto PlayStore » Search for "U.S. Bank" » Open U.S. Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for U.S. Bank » click "UPDATE".
3. Clear U.S. Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from U.S. Bank servers.
   1. On Android, goto Settings » Apps » Select "U.S. Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check U.S. Bank app permissions. If any of these permissions required to use your device's features are disenabled, U.S. Bank might not work.
5. Uninstall and reinstall U.S. Bank. If nothing else has worked, completely uninstall U.S. Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing U.S. Bank not working

2. Fix U.S. Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make U.S. Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to U.S. Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, U.S. Bank may not be able to connect to the Internet when running in the background.