Published by Jpay Mobile on Nov 7, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data JPay collects from your device

  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. read phone status and identity
  12. view network connections
  13. full network access
  14. control vibration
  15. prevent device from sleeping
  16. manage document storage
  17. receive data from Internet


1. Delete JPay Account through Email

There are 2 methods to get your data (and account) deleted by JPay:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete JPay account remove JPay account


Now you understand what the Law says, Send your Request directly to JPay using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get JPay to delete your account/data:


  1. To delete your JPay account, contact JPay via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify JPay of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to JPayAndroidConsumerFeedback@redacted... Login to see email.



2. How to Delete JPay on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete JPay".


3. Delete JPay on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "JPay" and Click "Uninstall".



4 details about JPay app

how to delete JPay delete JPay guide

1. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.

2. The JPay App is the easiest way to stay connected and support your incarcerated individual.

3. Purchase a tablet for your contact and fund their media account.

Liked JPay? you may also like other Finance apps like Mobile Invest for Share Market; Chargily - شارجيلي; Good Crypto: trading terminal; Field Verification;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, i have to deliver my account and make a new one. I have to change my name from Maria ( name i am called) to my official baptised names Clarinda Jokunda Bos, because if it stays Maria i cannot send money to my penpal. It would be better if you could change my name from Maria to Clarinda Jokunda, but i asked that for weeks now and nothing happened.

    — by Clarinda Jokunda Bos 2 years ago

  • Please delete my jpay account

    — by Tatham West 2 years ago

  • The current inmate is making me feel unsafe. I cannot continue to keep any kind of contact with this person

    — by Kelsey 2 years ago

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