Contact OXYGEN: Mobile Banking
Why should I report an Issue with OXYGEN: Mobile Banking?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Oxygen Banking to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
OXYGEN: Mobile Banking Features and Description
Oxygen is a modern digital banking platform for the 21st century economy – the free thinkers, rebels, and entrepreneurs. Oxygen is a financial technology company, not a bank. Banking Services provided by The Bancorp Bank, Member FDIC CASHBACK REWARDS¹ TraderJoes, Gas, Food delivery, and more. Plus $1 back at your favorite coffee shop! GROW & MANAGE SAVINGS Boost your savings by rounding up the change; grow it with Annual Percentage Yields (APYs)³, up to 20x the average national rate.⁴ RETAIL & TRAVEL BENEFITS Retail benefits like cell phone insurance and extended warranty, travel perks like delayed and lost luggage, hotel theft, and car rental damage waiver protection. See below for premium benefits on SELECT ELEMENTS. EASY & SECURE Pay friends through the app, fee free bank transfers, pay bills, and access over 40,000 fee-free domestic ATMs⁵. Keep your money safe with card controls, card freezing, and virtual cards. PERSONAL TIERS EARTH No qualifications or fees. No monthly fees or minimum balance All standard benefits, plus: 2% Cashback / 0.50% Savings APY³ / 3 Savings Goals / 3 Virtual Cards WATER Qualification: 30 consecutive days qualified deposit ($1,500), spend ($500) plus a $19.99 Annual fee.⁶ All standard benefits, plus: 4% Cashback / 1.00% Savings APY³ / 10 Savings Goals / 15 Virtual Cards / 2 mo. Netflix reimbursement AIR Qualification: 30 consecutive days qualified deposit ($3,000), spend ($1,000) plus a $49.99 Annual fee.⁶ All standard benefits, plus: 5% Cashback / 2.00% Savings APY³/ Unlimited Savings Goals & Virtual Cards / 2 mo. Netflix & Peloton digital reimbursement/ PriorityPass™ Membership plus 5 Annual Visits FIRE Qualification: 30 consecutive days qualified deposit ($6,000), spend ($2,000) plus a $199.99 Annual fee.⁶ All standard benefits, plus: 6% Cashback / 3.00% Savings APY³ / Unlimited Savings Goals & Virtual Cards / 2 mo. Netflix & Peloton reimbursement/ PriorityPass™ Membership plus 10 Annual Visits / Global Entry Reimbursement. BUSINESS ACCOUNT Cashback on Ride Share, Gas & more! Customizable invoices Virtual cards with spending controls Business Savings Account with a 1.00% APY⁷ Form an LLC from within the app⁸ Banking Services provided by The Bancorp Bank, Member FDIC. The Oxygen Visa® Debit Card and the Oxygen Visa® Business Debit Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. ¹ Cashback percentage varies by element. Variable annual fee, deposit and spend requirements may apply. Please refer to Cashback Terms & Conditions for full details. ² 3.00% annual percentage yield (APY) applies to Fire Element only and with balances of $20,000 or less. For balances over $20,000, APY ranges from 3.00% to 0.50%. APY current as of 08/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. See oxygen.us/apy for details. ³ Savings APY varies by Element. Variable annual fees, deposit and spend requirements may apply. Annual fee applies, fees may reduce earnings. No interest paid on balances over $20,000. Please refer to oxygen.us/apy for details. ⁴ Based on the average Savings APY at Bankrate.com ⁵ Out-of-Network and International fees apply. Third party fees may apply. ⁶ Annual fee assessed only once if you continue to meet the deposit and spend qualifications ⁷ Refer to the Business Savings Account Agreement for full details ⁸ LLC formation is powered by CorpNet, Inc. Fees for LLC creation differ by state and services selected
Troubleshoot and Solve Common OXYGEN Issues
How to Fix OXYGEN Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:
To resolve these issues with OXYGEN, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:
- Check if OXYGEN is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter OXYGEN user reports here >>. If other users are reporting that OXYGEN is down, you'll need to wait until OXYGEN itself fixes the issue.
- Clear OXYGEN app cache: Clearing cached data will force.....
Reported Issues
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Never can get ahold of anyone because they take to long to respond or are closed. I have a transaction on my debit that's not mine and also I can no longer make virtual cards even though I have none
— by Joshua Daniel Cooke 7 months ago
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Want my banking information removed from app.
— by Judith Danger 1 year ago
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I have yet to receive notice on the status of my bank account being unfrozen or my funds being reimbursed to me which is a lot of money and I have received minimal communication over the matter very disappointed and have no money because of it
— by Kendrick 1 year ago
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I can't log in my account to update my information
— by Rodney Bullard 2 years ago