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- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
1. The ability to "borrow" up to a couple hundred bucks and pay it back on payday on my main banking app helps me immensely.So far so good, I really like the disposable virtual card option this app has.
2. Will update if anything changes.Started an oxygen account from a referral and received the referral money a total of $60.
3. From the start I knew the app did not offer a savings account, but I didn't realize how essential it was in my lifestyle.
4. I've done everything on my part as far as resetting my phone, uninstalling then reinstalling and i'm still running into issues trying to load my account on the app.
5. There are four different types of packages and they should label them via color to specify each one, not change the UI.I really love the app and the bank is pretty good also.
6. The different "elements" also seems like a workaround to "The richer you are the richer you get!"- scenario and causes anyone who might be living paycheck to paycheck or a lower tax bracket to easily shy away from this product.
7. I tend to get lost fairly quickly choosing between savings and checking accounts they need to fix this it's not everybody will be amused when dealing with their own money.
8. The only thing it lacks is the ability to overdraw on an account between pay checks.
9. No should only be able to see their account, sometimes.So far so good.
10. I use 2 online-only banks and although my main one is my favorite, Oxygen is a very close 2nd (I've tried 4 different ones besides these 2 also).
11. I used the account for a few months with direct deposits from work and multiple debits.
Steps to Troubleshoot & Fix OXYGEN Issues
1. Fix OXYGEN Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart OXYGEN: Restarting the app will resolve most errors.
- Update the OXYGEN App. Here is how:
- On Android goto PlayStore » Search for "OXYGEN" » Open OXYGEN: Mobile Banking » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for OXYGEN » click "UPDATE".
- Clear OXYGEN: Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from OXYGEN servers.
- On Android, goto Settings » Apps » Select "OXYGEN: Mobile Banking" » click Storage » click "Clear Cache".
- Check OXYGEN app permissions. If any of these permissions required to use your device's features are disenabled, OXYGEN might not work.
- Uninstall and reinstall OXYGEN. If nothing else has worked, completely uninstall OXYGEN then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing OXYGEN not working
2. Fix OXYGEN Server issues & Internet Connection
- Check network connection: An unstable Internet will make OXYGEN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to OXYGEN not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, OXYGEN may not be able to connect to the Internet when running in the background.
Reported Issues
Never can get ahold of anyone because they take to long to respond or are closed. I have a transaction on my debit that's not mine and also I can no longer make virtual cards even though I have none
I would like my account deleted. I no longer wish to use and want my information deleted permanently from your system.
Domt need iy
I wish to cancel my service please I don't think i need an extra debit card
I want to deactivate my personal bank account
Need account gone today
Can I get my oxygen mobile banking account cancelled
Need my account gone asap got hacked
Just please delete
I recently created an oxygen account but I did not know everything that it entailed and I would like to cancel it before my card is shipped out. I no longer want an oxygen account or a card associated with it I would like to cancel everything please
Need to delete my account don't use it
To whom this may concern. I would love to request a deletion of my Oxygen account. I don't understand how to use this app. The app was sent to me by a family member and I'm no longer interested in using this app. So could I have this Oxygen prepaid account deleted permantely.
Delete bank account
I would like to delete my account please... I made it by accident
Want my banking information removed from app.
Created account before I went to referral link
I have yet to receive notice on the status of my bank account being unfrozen or my funds being reimbursed to me which is a lot of money and I have received minimal communication over the matter very disappointed and have no money because of it
I would like to close my account for it's not what I needed
I can't log in my account to update my information
