Published by Even Responsible Finance on Sep 2, 2024

Report an issue with ONE@Work (.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ONE@Work (formerly Even)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Even Responsible Finance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ONE@Work (formerly Even) image 1 contact ONE@Work (formerly Even) image 2

About ONE@Work (formerly Even)

1. No fees** or hidden interest. -Track your earnings – See your work schedule and track how much you’ll make per shift and per paycheck – no more guesswork. -Save automatically – Choose a percentage you want to save and we’ll deduct it from your paycheck automatically. -Budget easily – When you connect your bank account, ONE@Work helps you calculate what’s okay to spend.

2. ONE@Work (formerly Even) partners with leading employers, like Walmart, to provide simple tools that help you take control of your pay — without the hassle. -Get paid early* – With Instapay, access your net earnings before payday to help cover the unexpected.

3. ONE@Work is only available as an employer-provided benefit.

4. ONE@Work Save is powered by Cross River Bank, Member FDIC or Coastal Community Bank, Member FDIC. *Instapay is currently unavailable for Walmart associates in NY. ** Only available for members whose employers have configured this benefit within the app.

ONE@Work ( Customer Insights

1. Overall, I've had a mostly positive experience with Even.Really love this app!!! It's very helpful and and easy to use and navigate!! Has many options and tips! Love being able to get an advance should I need it! Like how you can set up to save money and budget your bills.

2. Only issue is eventhough my accounts have been verified, it still says that something went wrong when I try to enable my even savings and I'm currently not able to use the savings tool.Quit refreshing after update.

3. Not useful.Good app for what it does, but it keeps disconnecting from my bank account at least one a month and showing nonsensically high amounts of money available.

4. And there's an option for weekly pay and insta pay for emergencies!The app itself works wonderfully, but unless you pay all your bills from one account it won't track it properly, even if the account used to pay is also linked.

5. If these were fixed I would give it 5 stars, as the bill tracker is by far the best I have been able to find outside of the issue stated earlier.The app has been great so far, except for a couple of things.

6. That being said, I can't seem to find a dispute charges option anywhere and by the time you are able to talk to someone via messenger built into app it takes awhile to receive a response.

7. I'm giving it two stars because TWICE in the span of having this app, it suddenly just lost connection to my bank (capital one) for MONTHS at a time, rendering the budgeting aspect of it completely useless.

8. It has been inaccurate as far as what's in my account, what hours I work as a Walmart associate, and what I need to hold back.

9. I can't trust this app to accurately keep track of my money, and end up using my bank's own app instead.

10. I have it linked to my bank so I can see how much money I have left (slight delay sometimes) and the purchases made.

11. I'd like the option to add bills that occur every other month, to keep track of my razor subscription.

Steps to Troubleshoot & Fix ONE@Work ( Issues

1. Fix ONE@Work ( Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ONE@Work (: Restarting the app will resolve most errors.
  2. Update the ONE@Work ( App. Here is how:
    1. On Android goto PlayStore » Search for "ONE@Work (" » Open ONE@Work (formerly Even) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ONE@Work ( » click "UPDATE".
  3. Clear ONE@Work (formerly Even) app cache: Clearing cached data will force your app to retrieve the latest data directly from ONE@Work ( servers.
    1. On Android, goto Settings » Apps » Select "ONE@Work (formerly Even)" » click Storage » click "Clear Cache".
  4. Check ONE@Work ( app permissions. If any of these permissions required to use your device's features are disenabled, ONE@Work ( might not work.
  5. Uninstall and reinstall ONE@Work (. If nothing else has worked, completely uninstall ONE@Work ( then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ONE@Work ( not working


2. Fix ONE@Work ( Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ONE@Work ( be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ONE@Work ( not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ONE@Work ( may not be able to connect to the Internet when running in the background.

Reported Issues