Contact Turbo Customer Service

Why should I report an Issue with Turbo: Financial Score & Free Credit Report?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Intuit Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a shame to see a good thing like Turbo go.Tried and tried again to login/setup my account so I could see info and my credit score.

2. I sent them an email about my problem and received response from Mint (which is also an Intuit company) that they no longer have access to my credit reports.

3. But now they are moving the credit scores back to Mint? I stopped using Mint on purpose! It became clunky, overburdened with too many features, none of which worked the way I wanted or hoped.

4. Had to buy the 90$ package cause I had a 1099 so it had been sending me my credit score almost weekly which I can access whenever.

5. Unfortunately, since the merger, you cannot access the Turbo app and are redirected instead to Credit Karma.

6. The language is positive and helpful even when it may be telling you something Slightly Negative..Like a lowering of credit score.

7. However, today I received an email from Turbo: "Your new credit score is ready".

8. There is still an air of positivity that helps me to stay organized and reach my financial goals.It is amazing how a text stating "you got a new score" can affect my day.

9. I have sent numerous communication and they confirmed that they no longer have it connected to my credit report.

10. I also like the Credit Karma merger as it seems extremely helpful.

11. I would prefer the option of using both as there was no problem with the Turbo app before.These guys won't delete your credit/financial data once they get it.

1. Fix Turbo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Turbo: Restarting the app will resolve most errors.
2. Update the Turbo App. Here is how:
   1. On Android goto PlayStore » Search for "Turbo" » Open Turbo: Financial Score & Free Credit Report » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turbo » click "UPDATE".
3. Clear Turbo: Financial Score & Free Credit Report app cache: Clearing cached data will force your app to retrieve the latest data directly from Turbo servers.
   1. On Android, goto Settings » Apps » Select "Turbo: Financial Score & Free Credit Report" » click Storage » click "Clear Cache".
4. Check Turbo app permissions. If any of these permissions required to use your device's features are disenabled, Turbo might not work.
5. Uninstall and reinstall Turbo. If nothing else has worked, completely uninstall Turbo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Turbo not working

2. Fix Turbo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Turbo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Turbo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Turbo may not be able to connect to the Internet when running in the background.