Contact rapid!Access Customer Service

Why should I report an Issue with rapid!Access?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wright Express rapid! to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now it's showing that I need an update and when I try to update it with the button the site makes available, there's no update available at all! This is ridiculous! I just uninstalled the app and am going to reinstall and see if that helps.I've been using this app for over a year.

2. No one can just pick up my phone and check out my balance but me.For a week now I can't open the app.says an update is required but no update is available.

3. Now when I try to open it I'm told it needs an update that's not available using the link provided by the app or anywhere in the Playstore.

4. Thank you for focusing on functionality over fanciness here.Great App...Until Recent Update ... I cannot even "tell more" to tell more about my experience (in the body).

5. Very costly.The following review is no longer valid... They have totally screwed up the app and made it unusable... Requiring an upgrade that doesn't exist... After changing the routing and account numbers and screwing up my direct deposit.

6. If you can update the interface and keep the functionality as it is and as fast as it is now, this would be 5 stars.

7. When I try to open the newly downloaded app I get the same message of needing an update.

8. It has worked wonderful without problems ... That is until this most recent update.

9. Now requires calling in which takes a lot of data input to verify your account.For the most part the app is helpful a and does what is expected of it as described.

10. Still four stars though because everything else is good.To be honest, I almost miss when apps were made like this.

11. Now it says there is an update that is needed for me to use the app.

1. Fix rapid!Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart rapid!Access: Restarting the app will resolve most errors.
2. Update the rapid!Access App. Here is how:
   1. On Android goto PlayStore » Search for "rapid!Access" » Open rapid!Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for rapid!Access » click "UPDATE".
3. Clear rapid!Access app cache: Clearing cached data will force your app to retrieve the latest data directly from rapid!Access servers.
   1. On Android, goto Settings » Apps » Select "rapid!Access" » click Storage » click "Clear Cache".
4. Check rapid!Access app permissions. If any of these permissions required to use your device's features are disenabled, rapid!Access might not work.
5. Uninstall and reinstall rapid!Access. If nothing else has worked, completely uninstall rapid!Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing rapid!Access not working

2. Fix rapid!Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make rapid!Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to rapid!Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, rapid!Access may not be able to connect to the Internet when running in the background.