Contact Indodana Customer Service

Why chat with our AI Indodana Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Indodana.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This apps was good, But the most annoying is even the due date payment is still in one week indodana will bombard you with annoying phone call, even the collector will send you message on whatsapp like you are a fugitive .

2. My payment was good, on time, I even paid before the due date but suddenly Indodana unilaterally deactivated my Indodana account without explanation from Indodana.

3. You can even connected to e-commerce to shop and using their PaylaterEasy and Fast transaction for both online and offline shoppingInformation and assistance are clear and helpfully.Used for long times, never late pay but suddenly cannot aply loan anymore and just got non active account.

4. Dispointed! Before indodana very good apps for get cash moan in urgent, but now is look like bad.

5. Thats experience I never got from any paylater apps.I had a bad experience while using the Indodana application.

6. After that, the Indodana collector step blindly contacted me by phone and ordered blindly.

7. finally I felt sorry for them aHelp,support to umkm like us, propose,verification, disbursement not too long, goods appsAplikasi fintech duitnya mepet.

8. Condite payment baik, sll bayar jauh sblm jth tempo dan nasabah ga ada drama2 they treated like a s**t.

9. No reason and nust got not active acct and asking to wait again trying loan in 1 month.

10. Tiba2 suspen limit, tiba2 buka blokir limit, tiba2 naikin limit dan tiba2 blg overpayment.

11. Simple, fast and easy..Friendly user apps and complete.

1. Fix Indodana Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Indodana: Restarting the app will resolve most errors.
2. Update the Indodana App. Here is how:
   1. On Android goto PlayStore » Search for "Indodana" » Open Indodana: PayLater Kredit Cicilan Pinjaman Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Indodana » click "UPDATE".
3. Clear Indodana: PayLater Kredit Cicilan Pinjaman Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Indodana servers.
   1. On Android, goto Settings » Apps » Select "Indodana: PayLater Kredit Cicilan Pinjaman Online" » click Storage » click "Clear Cache".
4. Check Indodana app permissions. If any of these permissions required to use your device's features are disenabled, Indodana might not work.
5. Uninstall and reinstall Indodana. If nothing else has worked, completely uninstall Indodana then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Indodana not working

2. Fix Indodana Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Indodana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Indodana not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Indodana may not be able to connect to the Internet when running in the background.