Contact Yorkshire Bank Customer Service

Why should I report an Issue with Yorkshire Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Clydesdale Bank PLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Although its good for making transfers of money from your savings account to your current account.Works fine on my Samsung phone.

2. Much easier to use.This app is okay for checking Credit Card transactions, current/savings account transactions BUT it will not show you your personal loan payment details which I think it needs to show.

3. Make sure you logout when finished and don't just shut down the page otherwise the app can stay open in the background, which is a problem if someone gets hold of your phone.

4. A good app but could be much better.I recorded all of my account details for events like this where I need to login but nope I keep getting errors.

5. Started having problems in July 2020, selecting show more for payees on transfers immediately closes the app so I am unable to make transfers rendering the app a bit useless.

6. I would have preferred if there were things like budget calculators etc.Who'd have thought a phone upgrade would render this app useless? A lot of people having the same issues.

7. Asks for credit card details which is a problem if you don't have one with the BANK .

8. Makes app much less user friendly a really basic design error can an option be added to move or hide the live chat function?Can't even set it up.

9. Phoned the YB bank mobile support twice, 50min wait, they said it was a known issue, and they're working on it, still waiting over a week later.

10. It gets in the way of basic functionality such as scrolling through transactions and clicking on fields such as make payment.

11. I have successfully moved money to each account and have been able to transfer money easil.

1. Fix Yorkshire Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yorkshire Bank: Restarting the app will resolve most errors.
2. Update the Yorkshire Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Yorkshire Bank" » Open Yorkshire Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yorkshire Bank » click "UPDATE".
3. Clear Yorkshire Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Yorkshire Bank servers.
   1. On Android, goto Settings » Apps » Select "Yorkshire Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Yorkshire Bank app permissions. If any of these permissions required to use your device's features are disenabled, Yorkshire Bank might not work.
5. Uninstall and reinstall Yorkshire Bank. If nothing else has worked, completely uninstall Yorkshire Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yorkshire Bank not working

2. Fix Yorkshire Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yorkshire Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yorkshire Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yorkshire Bank may not be able to connect to the Internet when running in the background.