Contact VR Banking Classic Customer Service

Why should I report an Issue with VR Banking Classic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fiducia & GAD IT AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Taking forever to login, when checking your balance per account it takes a long time to load as well, if you go back and want to check the balance of another account you have to reload the whole app otherwise it's unresponsive.

2. It would be great if there would be a transfer option so you can transfer money between your own accounts and also i dont understand why it is so slow in showing the transaction.

3. Feedback features, navigation features ('back function of the phone is used'!?), larger buttons for mobile and graphics instead of text to suport 'touch' and enable customers with fingers to use those much better.

4. I seriously consider switching to a different bank just because of this app.Hello. I lived 9 years in Australia and i must say online banking is much easier there.

5. To bad, you could do so much better.Hearing my friends talk about how nice their banking apps are puts things really into perspective - the app is really old-fashioned, clumsy and kind of messy.

6. Font isn't optimized, look generic, doesn't update balance in real time.

7. It would be great if you can add a language option for people who cannot speak German.

8. ⚠️HINT: Your customers are not only German speaking people add at least English language.If I could give the 90s award to the app, I would.

9. I could go on and on about it but the interface is not user friendly, it doesn't need much of a change, just someone to organize everything that had been thrown into this app but unfortunately nobody like that exists for you.

10. Theres a lot of things that can be changed to make it a much more pleasant experience to use and I hope it is done somewhat soon 😨With each update the app gets worse to use.

11. The only reason this app is downloaded so much is because it is the only option for this bank!Non intuitive, outdated design.

1. Fix VR Banking Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR Banking Classic: Restarting the app will resolve most errors.
2. Update the VR Banking Classic App. Here is how:
   1. On Android goto PlayStore » Search for "VR Banking Classic" » Open VR Banking Classic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR Banking Classic » click "UPDATE".
3. Clear VR Banking Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from VR Banking Classic servers.
   1. On Android, goto Settings » Apps » Select "VR Banking Classic" » click Storage » click "Clear Cache".
4. Check VR Banking Classic app permissions. If any of these permissions required to use your device's features are disenabled, VR Banking Classic might not work.
5. Uninstall and reinstall VR Banking Classic. If nothing else has worked, completely uninstall VR Banking Classic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR Banking Classic not working

2. Fix VR Banking Classic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR Banking Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR Banking Classic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR Banking Classic may not be able to connect to the Internet when running in the background.