Published by vOffice GmbH

Report an issue with vOffice.
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Why should I report an Issue with vOffice?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vOffice GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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vOffice Customer Insights

Steps to Troubleshoot & Fix vOffice Issues

1. Fix vOffice Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart vOffice: Restarting the app will resolve most errors.
  2. Update the vOffice App. Here is how:
    1. On Android goto PlayStore » Search for "vOffice" » Open vOffice » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for vOffice » click "UPDATE".
  3. Clear vOffice app cache: Clearing cached data will force your app to retrieve the latest data directly from vOffice servers.
    1. On Android, goto Settings » Apps » Select "vOffice" » click Storage » click "Clear Cache".
  4. Check vOffice app permissions. If any of these permissions required to use your device's features are disenabled, vOffice might not work.
  5. Uninstall and reinstall vOffice. If nothing else has worked, completely uninstall vOffice then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing vOffice not working

2. Fix vOffice Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make vOffice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to vOffice not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, vOffice may not be able to connect to the Internet when running in the background.

Reported Issues