Contact My Movies Customer Service

Why should I report an Issue with My Movies - Movie & TV Collection Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Binnerup Consult to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So if you're OCD like me, & have to keep inventory logs for everything; this is hands down the best app available for your movie inventory.A couple of months ago I purchased the full version and scanned over 500 DVDs and blue ray movies.

2. Sorting is fantastic! Giving you the ability to change the order a movie is in chronologicaly without changing the shown name.Really useful tool for those of us that have a hearty movie collection.

3. And if something doesn't scan or there is a problem you can refer immediately to their customer service and get a response within hours.Excellent App! Years ago I had an app that I liked for cataloging my movies.

4. I wish it number the movies in case I want to watch a random movie all I have to do was pick a number.

5. I can't imagine a better app for keeping track of a movie collection.Excellent app! I appreciate the lifetime subscription vs a monthly, like a lot of the apps out there.

6. It would help to be able to add my mom's small collection under her name so that I know which movies are in her cabinet compared to in my collection case.

7. other than that it is a solid app.Loved it, but after a week of use the cover pics for the movies stopped loading.

8. Saves me a ton of time to catalog my movie collection.

9. The only problem I have with it is that when I'm on just the main page of my movies it opens random movies from my list.

10. I love that it lets me default the group when entering in new movies.

11. Super easy to scan the barcode and inventory your collection.

1. Fix My Movies Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Movies: Restarting the app will resolve most errors.
2. Update the My Movies App. Here is how:
   1. On Android goto PlayStore » Search for "My Movies" » Open My Movies - Movie & TV Collection Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Movies » click "UPDATE".
3. Clear My Movies - Movie & TV Collection Library app cache: Clearing cached data will force your app to retrieve the latest data directly from My Movies servers.
   1. On Android, goto Settings » Apps » Select "My Movies - Movie & TV Collection Library" » click Storage » click "Clear Cache".
4. Check My Movies app permissions. If any of these permissions required to use your device's features are disenabled, My Movies might not work.
5. Uninstall and reinstall My Movies. If nothing else has worked, completely uninstall My Movies then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Movies not working

2. Fix My Movies Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Movies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Movies not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Movies may not be able to connect to the Internet when running in the background.