Published by Storz & Bickel GmbH

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Storz & Bickel collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. control vibration
  12. prevent device from sleeping


1. Delete Storz & Bickel Account through Email

There are 2 methods to get your data (and account) deleted by Storz & Bickel:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Storz & Bickel account remove Storz & Bickel account


Now you understand what the Law says, Send your Request directly to Storz & Bickel using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Storz & Bickel to delete your account/data:


  1. To delete your Storz & Bickel account, contact Storz & Bickel via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Storz & Bickel of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to app@redacted... Login to see email.



2. How to Delete Storz & Bickel on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Storz & Bickel".


3. Delete Storz & Bickel on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Storz & Bickel" and Click "Uninstall".



12 details about Storz & Bickel app

how to delete Storz & Bickel delete Storz & Bickel guide

1. The VOLCANO HYBRID and the CRAFTY release fragrances or aromas from the herbs and other plant materials listed in our Instructions for Use ( Eucalyptus, Chamomile, Lavender, Thyme, ...) or from their extracts (aromatic oils).

2. Define personal Workflows and Iterations for your VOLCANO HYBRID: Set up your favorite routines remotely and have your VOLCANO create your personal, perfect session.

3. Get the most out of your VOLCANO HYBRID and CRAFTY, made in Germany by STORZ & BICKEL.

4. One button press on the app lets your CRAFTY turn on and heat up to the set temperature automatically.

5. Should you ever lose track of your friend, no worries, the S&B App got you covered and will help you locate your CRAFTY.

6. The S&B App puts you in full control: choose your individual settings and set your personalized temperature.

7. You can now choose your preferred alarm tone from your personal library.

8. Serial numbers, which were previously successfully connected to your S&B vaporizers can now be seen listed.

9. Adjust the operating time and see the time to automatic shutoff in a countdown fashion.

10. Simply connect and enter the serial number from the bottom of your device.

11. The use of other substances can present a health risk.

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Reported Deleting Issues

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