Published by MX Media & Entertainment (formerly J2 Interactive)

Report an issue with MX Player Codec (Tegra3).
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Why should I report an Issue with MX Player Codec (Tegra3)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MX Media & Entertainment (formerly J2 Interactive) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MX Player Codec (Tegra3) Customer Insights

1. A sound equalizer feature is recommended.Please check your version and help because official mx player app version is 1.7.39 whereas this is of version 1.10 and is not compatible with the current mx player and it keeps asking to install 1.10 version which is not availablenice player but recently this codec has started malfunctioning.

2. Have reverted back to VLC for the time being but i hope this gets addressed.There is no better video player than this, the rest are all nonsense.

3. Had no issues until recently where it keeps asking for an update for use with MX player.

4. Multiple re-installs to no avail and i can no longer play video.

Steps to Troubleshoot & Fix MX Player Codec (Tegra3) Issues

1. Fix MX Player Codec (Tegra3) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MX Player Codec (Tegra3): Restarting the app will resolve most errors.
  2. Update the MX Player Codec (Tegra3) App. Here is how:
    1. On Android goto PlayStore » Search for "MX Player Codec (Tegra3)" » Open MX Player Codec (Tegra3) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MX Player Codec (Tegra3) » click "UPDATE".
  3. Clear MX Player Codec (Tegra3) app cache: Clearing cached data will force your app to retrieve the latest data directly from MX Player Codec (Tegra3) servers.
    1. On Android, goto Settings » Apps » Select "MX Player Codec (Tegra3)" » click Storage » click "Clear Cache".
  4. Check MX Player Codec (Tegra3) app permissions. If any of these permissions required to use your device's features are disenabled, MX Player Codec (Tegra3) might not work.
  5. Uninstall and reinstall MX Player Codec (Tegra3). If nothing else has worked, completely uninstall MX Player Codec (Tegra3) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MX Player Codec (Tegra3) not working


2. Fix MX Player Codec (Tegra3) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MX Player Codec (Tegra3) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MX Player Codec (Tegra3) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MX Player Codec (Tegra3) may not be able to connect to the Internet when running in the background.

Reported Issues