Contact PGT Customer Service

Why should I report an Issue with PGT: GFX, Launcher & Optimizer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trilokia Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Permission : Internet for loading settings from our server. *All trademarked names and images are only used as references and we do not intend to violate or take ownership of these names and images, If you still feels that we have violated your intellectual property rights or any other agreement, please contact us by e-mail at trilokia. inc@gmail. com, we will immediately take the necessary measures.

2. Permission : Storage for applying & backing up graphics settings.

3. All versions are supported: Global, CN, LITE, KR, VN, TW, BETA.

4. • Apply HDR and UHD graphics in low end devices.

1. But u should bring an update which should show us our frame rate in the game other wise 😉It was working fine in android 12 but on android 13 i cant switch to 60 fps i current device has 40 FPS as it shows 60 fps is applied in gfx but in game it doesnt show tge option of 6p FPSThis application is awesome 😎 but this need to do some more improvement to reduce lag it increase graphics 🤠 settings but don't reduce lag please improve itDont buy, use free one, after buying, its stop working, and also u cant start pubg global while pgt is running, i uninstall, and game works fine, install again, game cant start, hope they fix it soonThe best app in existence.

2. I honestly think that this tool is awesome, it really works with my phone and doesn't cause any unnecessary overheating, the settings are simple and straightforward unlike many other apps I really love this app and I think that it will go really far, you guys have done a really great job in perfecting this app and you've made my experience in pubg millions of times better, and I've seen alot of fake apps that dont do 90% of whay they say.

3. I have tried plenty of other apps and this one is the only one that works, its just perfect 10/10.I am using it since 1 year their is no issue but from last week I updated my system and now it is 13 .

4. If the problem will be solve then I will give 5 star.PGT is good and working perfectly in my device but i found some problems like bullet is not connecting to enemy while firing in crosshair!!!! Fix it!!!Very helpful app! Every gamer should use this .

5. My phone is pretty old but still could handle PUBG at medium settings with low frame rate.

6. By using this app I can not only increase the frame rate but also not have ANY over heating issues.

7. I give my honest thanks to all the creators of this app.The best app for improving almost everything in pubg.

8. I hope the world has more people like you, thanksThis is the best GFX tool forever.

9. The fact that you have no ads shows that you are doing something, not for yourself but for the people.

10. But with that came a lot of overheating issues.

11. To support the app and it's developers, I have flagged most of the copy cats.

1. Fix PGT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PGT: Restarting the app will resolve most errors.
2. Update the PGT App. Here is how:
   1. On Android goto PlayStore » Search for "PGT" » Open PGT: GFX, Launcher & Optimizer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PGT » click "UPDATE".
3. Clear PGT: GFX, Launcher & Optimizer app cache: Clearing cached data will force your app to retrieve the latest data directly from PGT servers.
   1. On Android, goto Settings » Apps » Select "PGT: GFX, Launcher & Optimizer" » click Storage » click "Clear Cache".
4. Check PGT app permissions. If any of these permissions required to use your device's features are disenabled, PGT might not work.
5. Uninstall and reinstall PGT. If nothing else has worked, completely uninstall PGT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PGT not working

2. Fix PGT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PGT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PGT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PGT may not be able to connect to the Internet when running in the background.