Published by Mondial TV

Report an issue with Premium IPTV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Premium IPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mondial TV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Premium IPTV image 1 contact Premium IPTV image 2

About Premium IPTV

1. - Possibilité de sélectionner des lecteurs externes (VLC, MX player.. - Informations sur Vods : Synopsis, Affiches des films et séries, notes .. - Informations de votre abonnement : Statut de l’abonnement, date d’expiration ..

2. ANNOTATION IMPORTANTE: Vous devrez entrer votre nom d'utilisateur, votre mot de passe de votre abonnement PREMIUM IPTV pour pouvoir utiliser cette application.

Premium IPTV Customer Insights

Steps to Troubleshoot & Fix Premium IPTV Issues

1. Fix Premium IPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Premium IPTV: Restarting the app will resolve most errors.
  2. Update the Premium IPTV App. Here is how:
    1. On Android goto PlayStore » Search for "Premium IPTV" » Open Premium IPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Premium IPTV » click "UPDATE".
  3. Clear Premium IPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Premium IPTV servers.
    1. On Android, goto Settings » Apps » Select "Premium IPTV" » click Storage » click "Clear Cache".
  4. Check Premium IPTV app permissions. If any of these permissions required to use your device's features are disenabled, Premium IPTV might not work.
  5. Uninstall and reinstall Premium IPTV. If nothing else has worked, completely uninstall Premium IPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Premium IPTV not working


2. Fix Premium IPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Premium IPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Premium IPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Premium IPTV may not be able to connect to the Internet when running in the background.

Reported Issues