Published by Affectiva Temp

contact AffdexMe Chat with our AI-based AffdexMe Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AffdexMe?



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Why chat with our AI AffdexMe Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AffdexMe.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 5 stars.Did not display any percentageRight app to detect emotions.Couldn't access galleryIf you're using this for HCI requirement, delete it immediately after uwuNeed alot of improvementLet's update to Emotional Intelligence.

2. not sure if this app is still being developed, it doesnt even open on my phone, just sits at the loading screen indefinitely unfortunately.Does what it says.

3. If teeth are visible the emotion detected as Joy irrespective of actual real joy.Does what it says and without any noticeable adds.

4. Kills 10 minutes times how many friends you have if you download.Most of the times emotions are wrongly classified to Joy.

5. I don't know why would I use this app but fun experiment.

Steps to Troubleshoot & Fix AffdexMe Issues

1. Fix AffdexMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AffdexMe: Restarting the app will resolve most errors.
  2. Update the AffdexMe App. Here is how:
    1. On Android goto PlayStore » Search for "AffdexMe" » Open AffdexMe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AffdexMe » click "UPDATE".
  3. Clear AffdexMe app cache: Clearing cached data will force your app to retrieve the latest data directly from AffdexMe servers.
    1. On Android, goto Settings » Apps » Select "AffdexMe" » click Storage » click "Clear Cache".
  4. Check AffdexMe app permissions. If any of these permissions required to use your device's features are disenabled, AffdexMe might not work.
  5. Uninstall and reinstall AffdexMe. If nothing else has worked, completely uninstall AffdexMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AffdexMe not working


2. Fix AffdexMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AffdexMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AffdexMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AffdexMe may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!