Published by Affectiva Temp

Report an issue with AffdexMe.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with AffdexMe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Affectiva Temp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AffdexMe image 1 contact AffdexMe image 2

About AffdexMe

1. To use, simply start the app and you will see your own face on the screen with metrics at the top measuring expressions and emotions and the most likely emoji icon that matches your facial expression.

2. AffdexMe demonstrates the use of Affectiva's Affdex Software Developer Kit (SDK), which lets developers emotion-enable their apps and digital experiences.

3. The app analyzes and respond to facial expressions of emotion in real time using the built-in camera on your Android/iOS device.

4. Visit our developer portal at for more information on our SDK.

AffdexMe Customer Insights

1. 5 stars.Did not display any percentageRight app to detect emotions.Couldn't access galleryIf you're using this for HCI requirement, delete it immediately after uwuNeed alot of improvementLet's update to Emotional Intelligence.

2. not sure if this app is still being developed, it doesnt even open on my phone, just sits at the loading screen indefinitely unfortunately.Does what it says.

3. If teeth are visible the emotion detected as Joy irrespective of actual real joy.Does what it says and without any noticeable adds.

4. Kills 10 minutes times how many friends you have if you download.Most of the times emotions are wrongly classified to Joy.

5. I don't know why would I use this app but fun experiment.

Steps to Troubleshoot & Fix AffdexMe Issues

1. Fix AffdexMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart AffdexMe: Restarting the app will resolve most errors.
  2. Update the AffdexMe App. Here is how:
    1. On Android goto PlayStore » Search for "AffdexMe" » Open AffdexMe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AffdexMe » click "UPDATE".
  3. Clear AffdexMe app cache: Clearing cached data will force your app to retrieve the latest data directly from AffdexMe servers.
    1. On Android, goto Settings » Apps » Select "AffdexMe" » click Storage » click "Clear Cache".
  4. Check AffdexMe app permissions. If any of these permissions required to use your device's features are disenabled, AffdexMe might not work.
  5. Uninstall and reinstall AffdexMe. If nothing else has worked, completely uninstall AffdexMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AffdexMe not working

2. Fix AffdexMe Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make AffdexMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AffdexMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AffdexMe may not be able to connect to the Internet when running in the background.

Reported Issues