Contact Canny Customer Service

Why chat with our AI Canny Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Canny.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Hope to see an update.The amount of filters in this app is impressive! Love that you can apply them to pictures in real time and also to pictures you upload! Definitely need a paid version with no ads though! The ads are incredibly annoying and pop up way too often!I like this app.

2. I don't have any coding skills, so I don't know what its capabilities are as far as being open source but if you can handle the 30 second ads every 15 clicks, its pretty cool.Yes! I've been traumatized since Samsung took away my favorite photo edit options a few updates ago.

3. To tweak the setup you need to switch to default camera app(pencil icon, camera) to take the picture then edit from Canny.

4. I'm lovin' it! :)The app takes pictures and applies filters in real time, the low download size is a nice bonus.

5. The camera filters are really cool if you're looking for unusual effects.

6. Yes the ads are annoying, but so are all other ads, people gots to get paid! The functionality you get for free, is well worth the agitation a full screen ad brings.

7. Its not a camera for beauty filter or that improves landscape or scenery - its specifically for unusual, artistic, mindbending effects.

8. The only feature, that is missing is video effects - understood, that its a different load, but should be doable & rather fast using NPU, popping up in smartphones.

9. And there doesn't seem to be any way to pay to opt out of ads :(The app is great, but the only problem is that some filters, which are the best among them all, are really heavy (hull for example).

10. It solves the major problem of experiencing all those image processing techniques that are hard to visualize from reading the books.

11. I haven't found any photo edit app that had all the features I was looking for.

1. Fix Canny Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Canny: Restarting the app will resolve most errors.
2. Update the Canny App. Here is how:
   1. On Android goto PlayStore » Search for "Canny" » Open Canny :Open CV Camera & Filter Camera Photo Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canny » click "UPDATE".
3. Clear Canny :Open CV Camera & Filter Camera Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Canny servers.
   1. On Android, goto Settings » Apps » Select "Canny :Open CV Camera & Filter Camera Photo Editor" » click Storage » click "Clear Cache".
4. Check Canny app permissions. If any of these permissions required to use your device's features are disenabled, Canny might not work.
5. Uninstall and reinstall Canny. If nothing else has worked, completely uninstall Canny then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Canny not working

2. Fix Canny Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Canny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Canny not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Canny may not be able to connect to the Internet when running in the background.