Published by vinson

Report an issue with COOLCAMOP.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with COOLCAMOP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vinson to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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COOLCAMOP Customer Insights

1. Worst of all, dev isn't doing anything about it.cuts off alot if u move soon as u open cemera on phone and the sound has a quick interrupted cut every 1 secondWhy the camera keeps loading video forever and it never loads?Why is the app keep shutting down because i am yrying all my best to do this but the difficulty is something elsefrequently disconnects from wifi...terrible quality it is not getting connected.

2. Please fix this ASAPDoesn't connect on my phone ever since upgrade to Android Pie.

3. Application crashed every single time i have opened so far.

4. Cant even add the cameras to connect before the app crashes.

5. Please assist.Great use but slow at timesDoesn't work.

Steps to Troubleshoot & Fix COOLCAMOP Issues

1. Fix COOLCAMOP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart COOLCAMOP: Restarting the app will resolve most errors.
  2. Update the COOLCAMOP App. Here is how:
    1. On Android goto PlayStore » Search for "COOLCAMOP" » Open COOLCAMOP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COOLCAMOP » click "UPDATE".
  3. Clear COOLCAMOP app cache: Clearing cached data will force your app to retrieve the latest data directly from COOLCAMOP servers.
    1. On Android, goto Settings » Apps » Select "COOLCAMOP" » click Storage » click "Clear Cache".
  4. Check COOLCAMOP app permissions. If any of these permissions required to use your device's features are disenabled, COOLCAMOP might not work.
  5. Uninstall and reinstall COOLCAMOP. If nothing else has worked, completely uninstall COOLCAMOP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing COOLCAMOP not working

2. Fix COOLCAMOP Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make COOLCAMOP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to COOLCAMOP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, COOLCAMOP may not be able to connect to the Internet when running in the background.

Reported Issues

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