Published by COLIFER LAB

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Why should I report an Issue with Hide Something - License?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Hide Something - License

1. Install this application to enable premium features of "HD SMTH". - Backup/download your hidden pictures with Google Drive.

2. Tips: relaunch "HD SMTH" after you installed this license application.

3. Rebooting your phone if there's no 'checking license' dialog shown when relaunch "HD SMTH".

Hide Something Customer Insights

1. Why can I not find the app???Paid 20 gbp and won't allow me to open fileI had keep safe, it worked great but, it requires accesses to all kinds of things and had to access the internet... No thanks, they could be taking your photos.

2. This app works perfectWhile this app appears to hide your files, they are easy to find if you go looking.

3. Constantly ignored despite the fact that I paid for the Pro version.Tried twice to get basic help with no luck.

4. The instructions are incomplete.I hated how intrusive Facebook's app is with ALL images on my phone.

5. This program stops images from being added to the camera roll.

6. Overall, move on this is not what you are looking for.Too bad, my old license not stop working.

7. I like it.Hi, the app has been crashing for the past 2 weeks, it opens and once I try to view a picture it crashes.

8. ThanksI have tried to contact the devs about an issue with this app more times than I can count.

9. Arranging files in folders is difficult.

10. Nexus 9, it occasionally shows in multitasking and can be opened this way without entering a password.

11. Even if you are not looking, they sometimes appear briefly on the screen then dissappear again.

Steps to Troubleshoot & Fix Hide Something Issues

1. Fix Hide Something Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Hide Something: Restarting the app will resolve most errors.
  2. Update the Hide Something App. Here is how:
    1. On Android goto PlayStore » Search for "Hide Something" » Open Hide Something - License » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hide Something » click "UPDATE".
  3. Clear Hide Something - License app cache: Clearing cached data will force your app to retrieve the latest data directly from Hide Something servers.
    1. On Android, goto Settings » Apps » Select "Hide Something - License" » click Storage » click "Clear Cache".
  4. Check Hide Something app permissions. If any of these permissions required to use your device's features are disenabled, Hide Something might not work.
  5. Uninstall and reinstall Hide Something. If nothing else has worked, completely uninstall Hide Something then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hide Something not working

2. Fix Hide Something Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Hide Something be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hide Something not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hide Something may not be able to connect to the Internet when running in the background.

Reported Issues