AppContacterPublished by madirxlax
Contact Guide Customer Service
Chat with our AI-based Guide Support
Why chat with our AI Guide Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Guide.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
Steps to Troubleshoot & Fix Guide Issues
1. Fix Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Guide: Restarting the app will resolve most errors.
- Update the Guide App. Here is how:
- On Android goto PlayStore » Search for "Guide" » Open Guide for SAKURA School Simulator Tips » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide » click "UPDATE".
- Clear Guide for SAKURA School Simulator Tips app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide servers.
- On Android, goto Settings » Apps » Select "Guide for SAKURA School Simulator Tips" » click Storage » click "Clear Cache".
- Check Guide app permissions. If any of these permissions required to use your device's features are disenabled, Guide might not work.
- Uninstall and reinstall Guide. If nothing else has worked, completely uninstall Guide then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Guide not working
2. Fix Guide Server issues & Internet Connection
- Check network connection: An unstable Internet will make Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Guide not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Guide may not be able to connect to the Internet when running in the background.
Reported Issues
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