Published by Cards on Feb 15, 2024

Report an issue with APK Backup & App Recovery.
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Why should I report an Issue with APK Backup & App Recovery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cards to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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APK Backup & App Recovery Customer Insights

1. This app would be five stars if it let you specify the backup location.the best app ever because you can save your games and important apps and you can backup with terabox😍Rating is based primarily on three aspects: lacking a one-time payment for Premuim, lacking option for choosing backup destination, and file overview/list returning to the top upon performing an action.

2. Google should improve their backup feature in Play Store to allow one select which apps to backup and not just backup up apps which weren't used recently.

3. That way, I won't be needing any third party app to make backups of apps but just backuping and restoring them up in Google Play Store itself."do not lose important data" it says.

4. For a significantly lower (one-time) price, you can get much more sophisticated apk backup tools/utilities with tons of additional features.Didn't restore my game "Go Toy!" by OVIVO Games, I just get: "App not installed" message.

5. Bulk backup of all apps, rather than having to do them one by one.

6. You can't change where the backup is stored, which makes it more difficult to get the file off the device (especially fire devices).

7. The annoyance of this is compounded by the screen refreshing to the top every time a backup completes- so you have to continually scroll the list.

8. There's a select all button and a little Android pill icon - that is the backup button.

9. You can bulk backup everything.

10. I had to install the game from Play Store again and my game progress was of course not restored.

11. "protect apps from data loss" it says.

Steps to Troubleshoot & Fix APK Backup & App Recovery Issues

1. Fix APK Backup & App Recovery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart APK Backup & App Recovery: Restarting the app will resolve most errors.
  2. Update the APK Backup & App Recovery App. Here is how:
    1. On Android goto PlayStore » Search for "APK Backup & App Recovery" » Open APK Backup & App Recovery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APK Backup & App Recovery » click "UPDATE".
  3. Clear APK Backup & App Recovery app cache: Clearing cached data will force your app to retrieve the latest data directly from APK Backup & App Recovery servers.
    1. On Android, goto Settings » Apps » Select "APK Backup & App Recovery" » click Storage » click "Clear Cache".
  4. Check APK Backup & App Recovery app permissions. If any of these permissions required to use your device's features are disenabled, APK Backup & App Recovery might not work.
  5. Uninstall and reinstall APK Backup & App Recovery. If nothing else has worked, completely uninstall APK Backup & App Recovery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing APK Backup & App Recovery not working


2. Fix APK Backup & App Recovery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make APK Backup & App Recovery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to APK Backup & App Recovery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, APK Backup & App Recovery may not be able to connect to the Internet when running in the background.

Reported Issues