how to delete Storz & Bickel account

How to Delete Storz & Bickel Completely

Published by Storz & Bickel GmbH



Learn how to delete your Storz & Bickel account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete Storz & Bickel account   remove Storz & Bickel account


Reading time: 47 seconds

1. Delete Storz & Bickel Account through Email

There are 2 methods to get your data (and account) deleted by Storz & Bickel:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Storz & Bickel account, contact Storz & Bickel via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Storz & Bickel of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected]... Login to see email.

Alternatively, Send your Request directly to Storz & Bickel using the form below:

Already have an account? Login here


2. How to Delete Storz & Bickel on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Storz & Bickel".


3. Delete Storz & Bickel on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Storz & Bickel" and Click "Uninstall".





Storz & Bickel Product Details



delete Storz & Bickel account 1   delete Storz & Bickel app 2

Always the perfect companion. One App.Two Devices. Get the most out of your VOLCANO HYBRID and CRAFTY, made in Germany by STORZ & BICKEL. The S&B App puts you in full control: choose your individual settings and set your personalized temperature. What you see is what you get. Define personal Workflows and Iterations for your VOLCANO HYBRID: Set up your favorite routines remotely and have your VOLCANO create your personal, perfect session. Hang out with your best friend. One button press on the app lets your CRAFTY turn on and heat up to the set temperature automatically. Should you ever lose track of your friend, no worries, the S&B App got you covered and will help you locate your CRAFTY. Save previously connected serial numbers. Serial numbers, which were previously successfully connected to your S&B vaporizers can now be seen listed. Extend the automatic shutoff time. Adjust the operating time and see the time to automatic shutoff in a countdown fashion. Personalize alarm tones. You can now choose your preferred alarm tone from your personal library. The connection to your smartphone is made via Bluetooth. Simply connect and enter the serial number from the bottom of your device. Make the connection now – with STORZ & BICKEL’s legendary VOLCANO HYBRID & CRAFTY! The VOLCANO HYBRID and the CRAFTY release fragrances or aromas from the herbs and other plant materials listed in our Instructions for Use ( Eucalyptus, Chamomile, Lavender, Thyme, ...) or from their extracts (aromatic oils). The device may only be used with the recommended vaporizing media. The use of other substances can present a health risk.

Reported Deleting Issues


No Issues reported yet. Be the first to report one!



Search for another app