Contact Cardboard

Published by Google LLC

Updated: Jul 13, 2022

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Cardboard.

Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Cardboard?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cardboard Features and Description

Cardboard puts virtual reality on your smartphone. The Cardboard app helps you launch your favorite VR experiences, discover new apps, and set up a viewer. To fully enjoy this app you'll need a Cardboard viewer. Learn more and get your own Cardboard viewer at http://g.co/cardboard. Share your experience through our Google+ community at http://g.co/cardboarddevs. By using this app you agree to be bound by our Google Terms of Service (Google ToS, http://www.google.com/accounts/TOS), Googles general Privacy Policy (http://www.google.com/intl/en/policies/privacy/), and the additional terms below. This app is a Service as defined in the Google ToS and the terms regarding software in our Services apply to your use of this app. Do not use this app while driving, walking, or otherwise by being distracted or disoriented from real world situations that prevent you from obeying traffic or safety laws.

Troubleshoot and Solve Common Cardboard Issues

How to Fix Cardboard Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Cardboard, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Cardboard is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Cardboard user reports here >>. If other users are reporting that Cardboard is down, you'll need to wait until Cardboard itself fixes the issue.