Published by Binnerup Consult

Report an issue with My Movies 3.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with My Movies 3 - Movie & TV List?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Binnerup Consult to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Movies 3 - Movie & TV List image 1 contact My Movies 3 - Movie & TV List image 2

My Movies 3 Customer Insights

1. The one thing that is a little frustrating and maybe its because I have so many movies is that every time I access the app to add another movie it wants to sync and it seems that it never fully finishes the job and starts over every time I addIt's worth having, I have a large enough collection of movies in DVD, Blu Ray and 4K.

2. Also, do I need to update to be able to get new releases to show up? If this is the case.. #1 there goes the version I'm used to and like and #2 it's only a matter of time before I get charged again? I don't mind but I'm just having so many problems with new catalog style.

3. The library especially is very furnished with movies and tv shows from all over the world, and you can choose which version (country/language) is in your collection.

4. I really appreciate the information that look at to choose which movie we want to watch.love having all my movie titles in one place, keeps me from buying duplicate titles.

5. my wife and I use this app as a quick way to make sure that we are not buying duplicate movies seeing that our collection is growing larger.

6. if they would fix the slow synchro time I would in a heart beat rate it five stars! finally something to compete with the apple app! and more encompassing too!I've had My Movies Pro for years.

7. Tried to add tags to several but overwrote others.other than the synchronizing is slow, it's amazing! I can see that art work for every movie scan in.

8. Very flexible with categories from listing as owning to selling.Did an update seven months back that made adding new movies difficult for me.

9. And I love that the app links me to movie trailers which is helpful if I haven't seen a movie in so long that I forget what it's about or a movie I'm not familiar with.

10. There are definitely several things that I would love to see added, but this is the best app for cataloging your movies I have found.

11. So installing the Pro version was nearly impossible to accomplish because the synch from the server wanted a SD card to install on.

Steps to Troubleshoot & Fix My Movies 3 Issues

1. Fix My Movies 3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Movies 3: Restarting the app will resolve most errors.
  2. Update the My Movies 3 App. Here is how:
    1. On Android goto PlayStore » Search for "My Movies 3" » Open My Movies 3 - Movie & TV List » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Movies 3 » click "UPDATE".
  3. Clear My Movies 3 - Movie & TV List app cache: Clearing cached data will force your app to retrieve the latest data directly from My Movies 3 servers.
    1. On Android, goto Settings » Apps » Select "My Movies 3 - Movie & TV List" » click Storage » click "Clear Cache".
  4. Check My Movies 3 app permissions. If any of these permissions required to use your device's features are disenabled, My Movies 3 might not work.
  5. Uninstall and reinstall My Movies 3. If nothing else has worked, completely uninstall My Movies 3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Movies 3 not working


2. Fix My Movies 3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Movies 3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Movies 3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Movies 3 may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer