Contact City Building Simulator Customer Service

Why chat with our AI City Building Simulator Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of City Building Simulator.
3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix City Building Simulator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City Building Simulator: Restarting the app will resolve most errors.
2. Update the City Building Simulator App. Here is how:
   1. On Android goto PlayStore » Search for "City Building Simulator" » Open City Building Simulator - Construction Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City Building Simulator » click "UPDATE".
3. Clear City Building Simulator - Construction Games app cache: Clearing cached data will force your app to retrieve the latest data directly from City Building Simulator servers.
   1. On Android, goto Settings » Apps » Select "City Building Simulator - Construction Games" » click Storage » click "Clear Cache".
4. Check City Building Simulator app permissions. If any of these permissions required to use your device's features are disenabled, City Building Simulator might not work.
5. Uninstall and reinstall City Building Simulator. If nothing else has worked, completely uninstall City Building Simulator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City Building Simulator not working

2. Fix City Building Simulator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City Building Simulator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City Building Simulator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City Building Simulator may not be able to connect to the Internet when running in the background.