Contact Vancouver Sun ePaper Customer Service

Why should I report an Issue with Vancouver Sun ePaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Vancouver Sun ePaper is a complete digital replica of the printed edition that includes all the stories, features, photos and artwork just as it is in print.

2. The easy to use interface lets you flip leisurely through the pages like a newspaper, or conduct searches and share articles with friends like a website.

3. Whether you are at home, work or on the go you can enjoy your ePaper delivered on your favourite device.

1. Update: After two weeks the app is finally working again.This android app has been flakey from day one, the latest update works for the initial opening after install, but will not sharpen the print after closing and re-opening the app, thats assuming you can get past [cannot connect to the network or authentication is needed].

2. Has worked fine on my Ipad over the years but not Android, is Apple writing this for Android!After March 2020... keep getting the message 'couldn't establish connection to the network'.

3. I uninstalled it and then reinstalled (I have to do this every day, to read the paper) it several times and the same happened.For many weeks now I get "could not connect to the network" when I try to get a new issue of the Sun.

4. Save your time and use the browser interface or read the paper through your local library.This application does not work.

5. So much better than reading online news with those continually moving/refreshing ANNOYING ads.January 10, 2020 update seems to have broken this app.

6. Before/during March 2020... I switched from paper to electronic 2 yrs ago and have never regretted my move.

7. Now, how do I save articles?App worked fine before the January 10, 2020 update.

8. The support folks don't seem to want to address the problem; all they do is suggest the obvious and do nothing to verify the problem and address it.

9. Epaper is only accessible with browser.Uninstalled the app, restarted the tablet and reinstalled the app twice.

10. I can no longer read the paper offline and get error messages when I try to open the app after I closed it.

11. Love reading it in the newspaper style and gladly pay a reasonable monthly fee for the traditional experience.

1. Fix Vancouver Sun ePaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vancouver Sun ePaper: Restarting the app will resolve most errors.
2. Update the Vancouver Sun ePaper App. Here is how:
   1. On Android goto PlayStore » Search for "Vancouver Sun ePaper" » Open Vancouver Sun ePaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vancouver Sun ePaper » click "UPDATE".
3. Clear Vancouver Sun ePaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Vancouver Sun ePaper servers.
   1. On Android, goto Settings » Apps » Select "Vancouver Sun ePaper" » click Storage » click "Clear Cache".
4. Check Vancouver Sun ePaper app permissions. If any of these permissions required to use your device's features are disenabled, Vancouver Sun ePaper might not work.
5. Uninstall and reinstall Vancouver Sun ePaper. If nothing else has worked, completely uninstall Vancouver Sun ePaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vancouver Sun ePaper not working

2. Fix Vancouver Sun ePaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vancouver Sun ePaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vancouver Sun ePaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vancouver Sun ePaper may not be able to connect to the Internet when running in the background.