Contact TechCrunch Customer Service

Why should I report an Issue with TechCrunch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AOL Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Apart from this I would appreciate a functionality which would allow me to navigate articles by swiping left or right without the need for going to the main screen every time I open an article.Its a news app for startups, new technologies and their fundings.

2. This app only enhances that even further, didn't even know it existed until I checked!Seriously, how can you have an app like this and at the same time cover the startup economy? Why can I not (find the) sign in to my TC profile? Nowhere to be seen, can I even manage my subscription in the app? Can't read extra crunch articles either despite having the subscription.

3. I have tested the app on number of different devices got same issue.. its a funny thing techcrunch being a gaint tech startups & yet they lack basic functionality in their on app.I keep on getting issues with images in the app.

4. But the mobile app version completely fails! I can never open an article nor can I search for any words in the Search bar.Personally I was fascinated with the tech news you provide us and that too innovative.

5. So basically you can only read the current news and nothing from the archive.On all of my Android phones in the past, this never seems to work! The desktop application works great, of course.

6. Amongst a vast variety of broken surprises, image displaying in articles has been broken for probably over a year and no one seems to care.

7. These problems have existed for a while.TechCrunch has consistently been a long favourite of mine for tech news.

8. Just displays the short code.Most of the articles I get on my Google feed dissappear when redirected to the techcrunch app.

9. I'm running Android 10 on a Pixel 3a and frequently see html tag code that didn't get parsed correctly in the articles.

10. But, there is a major bug, when I click on the links in the articles, it just redirects me to a blank page.

11. The only problem is that when i try to find any old article by using a keyword it always say "Your search did not get any results.

1. Fix TechCrunch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TechCrunch: Restarting the app will resolve most errors.
2. Update the TechCrunch App. Here is how:
   1. On Android goto PlayStore » Search for "TechCrunch" » Open TechCrunch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TechCrunch » click "UPDATE".
3. Clear TechCrunch app cache: Clearing cached data will force your app to retrieve the latest data directly from TechCrunch servers.
   1. On Android, goto Settings » Apps » Select "TechCrunch" » click Storage » click "Clear Cache".
4. Check TechCrunch app permissions. If any of these permissions required to use your device's features are disenabled, TechCrunch might not work.
5. Uninstall and reinstall TechCrunch. If nothing else has worked, completely uninstall TechCrunch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TechCrunch not working

2. Fix TechCrunch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TechCrunch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TechCrunch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TechCrunch may not be able to connect to the Internet when running in the background.