Contact The Guardian Customer Service

Why should I report an Issue with The Guardian - News & Sport?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guardian News & Media Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Similar for the daily version; I can't really tell what the benefit would be, and sign in didn't sync between them so I'd have to find and enter my digital subscriber ID again.) Plus, I'm always annoyed by a prompt to review (though I appreciated the explicit questions about notifications when setting up).The Guardian app is reliably fast and includes many useful tools which help the user expedite searching and reading.

2. The Guardian has been diligent in creating a model of reader-funded journalism, which is an unfortunate byproduct of the destruction of local news, but I'm happy to support excellent journalism at this reasonable monthly rate.

3. Aside from the horrible bugs, I find the design and navigation of the app very poor.Your news coverage is awesome, broad, comprehensive and thorough and the app refreshingly functions properly and reliably in the "free" version.

4. I've tried many news services and The Guardian is by far the absolute best!! Thank you!!Balanced, well-researched, and insightful news, commentary, and investigative journalism.

5. These guys are so anti-police that every time there's a police shooting, they edit the body camera footage down to a few second, ignoring ALL the context of the situation, and just leave out all sorts of stuff about the incident itself.This is the first time I've been moved to review.

6. One of my top 3 go-to sources of trustworthy news.Good journalism, Horrible application.

7. Timely news, good graphics, excellent content.

8. No hesitation spending money on a subscription to support this excellent work, even though they offer the content for free.

9. Also when I sign in with the same profile on multiple devices, none of the settings synchronize and neither do the saved articles.

10. As to the quality of content, I can't say enough about the thorough, unbiased and accurate reporting presented by The Guardian.

11. It is an excellent source of news.Great app.

1. Fix The Guardian Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Guardian: Restarting the app will resolve most errors.
2. Update the The Guardian App. Here is how:
   1. On Android goto PlayStore » Search for "The Guardian" » Open The Guardian - News & Sport » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Guardian » click "UPDATE".
3. Clear The Guardian - News & Sport app cache: Clearing cached data will force your app to retrieve the latest data directly from The Guardian servers.
   1. On Android, goto Settings » Apps » Select "The Guardian - News & Sport" » click Storage » click "Clear Cache".
4. Check The Guardian app permissions. If any of these permissions required to use your device's features are disenabled, The Guardian might not work.
5. Uninstall and reinstall The Guardian. If nothing else has worked, completely uninstall The Guardian then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Guardian not working

2. Fix The Guardian Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Guardian be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Guardian not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Guardian may not be able to connect to the Internet when running in the background.