Published by IDS AFRICA LIMITED

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Why should I report an Issue with ChannelsTV Mobile for Androids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ChannelsTV Mobile for Androids

1. Channels Mobile for Androids help you stay connected to the news where ever you are.

2. Channels Mobile for Androids brings the news even closer to your fingertips.

3. Channels Television launches Channels Mobile for Androids.

4. Channels Television,one of Africa's leading TV Stations,launches an app for android device owners.

5. View headlines across sections, watch our live feeds and even contribute on our various social media platforms.

6. Never miss an important news headline with the Channels Mobile for Androids.

ChannelsTV Customer Insights

1. I'd also suggest apart from dark mode, that you add some live audio news or a kind of podcast so that people with visual difficulties can benefit too.The app runs smoothly when u click on the live TV but after a few seconds, it stops and continues only when your exit and restart.

2. This is the first time am experiencing this problem because it has not been like this before.The app works fine at list when ever in use, it's opens fast but i think these app need more improvement because it doesn't have push notifications and that is essential for a greater news update.

3. Finally, please fix the broken links jumping all over, it sucks.The app would have been good as the live tv starts the moment you click on it.

4. Otherwise it would have been a good app especially for someone living outside NaijaPoor live TV, it keeps seizing.

5. What I mean is interactive space for us to have a say after reading each news, may be to speak for or against a particular item.I just stopped checking my morning news on this app.

6. Another one is my humble suggestion, "I want this App to create space for fans to write under each news".

7. Please work on that...Just average The live TV keeps pausing itself exactly 15 secs after starting.

8. This app is good but for three days now I can't refresh the news, I only got old news that supposed to have gone for new one to come up.

9. As a vissually impaired, while trying to listen to Live tv, I can't bypass the ads which makes it impossible.

10. I don't get news notifications at all, i don't think other users get notifications too.

11. Only for it to stop again.Have been trying to get headlines on the ChannelsTV moble app now since morning, but it's not showing anything.

Steps to Troubleshoot & Fix ChannelsTV Issues

1. Fix ChannelsTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ChannelsTV: Restarting the app will resolve most errors.
  2. Update the ChannelsTV App. Here is how:
    1. On Android goto PlayStore » Search for "ChannelsTV" » Open ChannelsTV Mobile for Androids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChannelsTV » click "UPDATE".
  3. Clear ChannelsTV Mobile for Androids app cache: Clearing cached data will force your app to retrieve the latest data directly from ChannelsTV servers.
    1. On Android, goto Settings » Apps » Select "ChannelsTV Mobile for Androids" » click Storage » click "Clear Cache".
  4. Check ChannelsTV app permissions. If any of these permissions required to use your device's features are disenabled, ChannelsTV might not work.
  5. Uninstall and reinstall ChannelsTV. If nothing else has worked, completely uninstall ChannelsTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ChannelsTV not working


2. Fix ChannelsTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ChannelsTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ChannelsTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ChannelsTV may not be able to connect to the Internet when running in the background.

Reported Issues

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