Published by RT (Russia Today) on Jun 10, 2024

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Why should I report an Issue with RT News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RT (Russia Today) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RT News

1. Broadcasting over six continents and 100 countries, our coverage focuses on international headlines, giving an innovative angle set to challenge viewers worldwide.

2. The channel is government-funded but shapes its editorial policy free from political and commercial influence.

3. RT is a 24/7 English-language news channel.

4. We are set to show you how any story can be another story altogether.

5. Our dedicated team of news professionals unites young talent and household names in the world of broadcast journalism.

RT News Customer Insights

1. But this app doesn't stop notifying you about breaking news even though you turn it off! This is very annoying! If my settings say notifications are turned off then why am I getting them every few minutes? Please sort this out or I'm going to un-install the app as I can't take any more.RT provides interesting news updates, but their mobile app lacks the most basic Android features: login & Google Drive backup.

2. As a multicultural person who lived in 3 continents (africa, europe, north america), 5 countries (algeria, france, holand, italy, USA) and 5 US states (WA, AL, MA, NY, NC), I've seen news from many political facets and RT platform is what I like to call a good quantum number "n" in atomic physics, in other words a reliable consistent and factual news.

3. Easy: open the app, at the bottom-right of the screen there is a PLUS symbol + Press it, then press "Aa" and you will be able to change the text size using the slider.Describes news differently than the Western (that is US and UK based) news media does, so they and their politicians criticise it.

4. Functionality-wise it lacks a few features that other news apps have such as customising your feed to filter out things you're less interested in (the constant UFC articles for me).

5. It can be boring and repetitive, but as a basic news source once you understand it, it can be good and very very rapid - ahead of almost everyone else in that regard.

6. Thank you RT.Good news site, but the app is mediocre.

7. Pay attention to the world, history is repeating.Very good for news.

8. In a strange way I enjoy it at times.I love how a "Russian propaganda app" runs better than any western news app.

9. Good news site, bad app.

10. Would love to be able to log in and leave/read comments etc and it's unfortunate that there is no cast function for the Live and brilliant Shows sectionJust stops working every 3-4 weeks for no obvious reason (no, cache isn't full etc).

11. Bad bad app that hasn't improved in yearsI have been watching/reading the news from RT now for over 5 years.

Steps to Troubleshoot & Fix RT News Issues

1. Fix RT News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RT News: Restarting the app will resolve most errors.
  2. Update the RT News App. Here is how:
    1. On Android goto PlayStore » Search for "RT News" » Open RT News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RT News » click "UPDATE".
  3. Clear RT News app cache: Clearing cached data will force your app to retrieve the latest data directly from RT News servers.
    1. On Android, goto Settings » Apps » Select "RT News" » click Storage » click "Clear Cache".
  4. Check RT News app permissions. If any of these permissions required to use your device's features are disenabled, RT News might not work.
  5. Uninstall and reinstall RT News. If nothing else has worked, completely uninstall RT News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RT News not working


2. Fix RT News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RT News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RT News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RT News may not be able to connect to the Internet when running in the background.

Reported Issues

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