Contact MailOnline Customer Service

Why should I report an Issue with MailOnline: Breaking News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Daily Mail Online to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Everytime I open up the app I'm able to maybe read about 2 or 3 minutes and then if I go to one of the Mail's featured photos, my Android crashes or the screen turns black.

2. And if you turn your phone, it blocks the whole middle of the screen making it impossible to read the news.

3. It's not easy to get back to the article and even after leaving the Daily Mail app, the phone still jumps back to the play store and flips through more apps.

4. Reverse newsprint scheme of white text on dark backdrop is unpleasant enough, but having to scroll down through multiple photos and adverts, only to find yourself presented with the same text from the start of the article, slightly more garbled.

5. every time there is a new update it crashes, it goes through stages where it hijacked your phone and plays ads at full volume with the app closed.

6. To reopen it I have to see an ad, then it puts me back at the top of the page and I have to scroll down to find the article again, only for the process to repeat.The app has a tendency to suddenly stop and crash on Google pixel 6a.

7. So, I'm here on Google play looking for a new app for news.A variety of slightly salacious news stories presented via a terrible user interface.

8. But, blocking half the screen with ads is making the news articles too hard to read.

9. One has to hit the X before getting out of the screen only to be redirected to the page again.I have been using this app for years.

10. I want the app back to working please!!!!!!!Update 6/23: Still sucks, crashes every few seconds.

11. The ads take up half the screen so you can't actually read the article.

1. Fix MailOnline Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MailOnline: Restarting the app will resolve most errors.
2. Update the MailOnline App. Here is how:
   1. On Android goto PlayStore » Search for "MailOnline" » Open MailOnline: Breaking News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MailOnline » click "UPDATE".
3. Clear MailOnline: Breaking News app cache: Clearing cached data will force your app to retrieve the latest data directly from MailOnline servers.
   1. On Android, goto Settings » Apps » Select "MailOnline: Breaking News" » click Storage » click "Clear Cache".
4. Check MailOnline app permissions. If any of these permissions required to use your device's features are disenabled, MailOnline might not work.
5. Uninstall and reinstall MailOnline. If nothing else has worked, completely uninstall MailOnline then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MailOnline not working

2. Fix MailOnline Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MailOnline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MailOnline not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MailOnline may not be able to connect to the Internet when running in the background.