Contact Dergilik Customer Service

Why should I report an Issue with Dergilik?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Turktell Bilişim Servisleri A.Ş. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They don't even know to write proper terms, "last version"? Should be "latest" for God's sake.With recent updates keeps on opening in the background and drains battery also makes the battery very hot.

2. Do not subscribe, use other alternatives for the same price and more titles.Fraudsters. I had been subscribed to their paid newspaper/magazine service for 20 Lira a month.

3. I'm on good network connection and other apps are working fine.I really liked the app but for some time nothing can be opened, only the loading spinner is showing.

4. You can't receive the confirmation text to your foreign number! Stupid 1,5 min countdown for a secret code!I Cant see any magazines etc since i stuck on badges page.

5. There is no clicking feeling on the buttons, it is difficult to understand whether the button is active or inactive.Most of the title shown are out of date.

6. Avoid their paid subscriptions like the Plague!Keeps running in the background using 30-40% CPU.

7. I saw FourFourTwo on the list, when I subscribed the last issue was from 2019.

8. Uninstalling for that reason.I couldn't read the articles because of the add that almost cover the half of the screen.

9. ( Uninstalling the app improved the battery life significantly)Nothing in the app works.

10. Recent version can't display/download magazines.

11. What is worse? They do not respond to requests to correct the billing issue.

1. Fix Dergilik Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dergilik: Restarting the app will resolve most errors.
2. Update the Dergilik App. Here is how:
   1. On Android goto PlayStore » Search for "Dergilik" » Open Dergilik » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dergilik » click "UPDATE".
3. Clear Dergilik app cache: Clearing cached data will force your app to retrieve the latest data directly from Dergilik servers.
   1. On Android, goto Settings » Apps » Select "Dergilik" » click Storage » click "Clear Cache".
4. Check Dergilik app permissions. If any of these permissions required to use your device's features are disenabled, Dergilik might not work.
5. Uninstall and reinstall Dergilik. If nothing else has worked, completely uninstall Dergilik then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dergilik not working

2. Fix Dergilik Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dergilik be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dergilik not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dergilik may not be able to connect to the Internet when running in the background.