Contact ABC13 Houston Customer Service

Why should I report an Issue with ABC13 Houston?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ABC Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ABC13 app provides the latest breaking news and weather with alerts customized for you!

2. Get more live video than ever before with the 24/7 live stream. - Looking for videos that aired in a newscast or entire newscasts you might have missed? - Browse news by topic, including 13 Investigates, Texas True Crime, Localish and more!

1. I sure hope someone is taking note of the amount of negative reviews since the last major update.I do like the push headlines for important news stories, and updated info as they come out, I would like to get pertinent information as it becomes available, but more often than not, the "live broadcast updates " from Turner or Abbot, etc, just shows the thumbnail with the play icon, when pressed, all I get is the continuous spinning line of 'loading..trying..looking..' but not being able to play the video/news clip.

2. If I close the video keep the video closed, at least it gives the option to turn off video auto-play.Lots of improvements so thanks for that! Still have issues when selecting a notification about an article and not being able to find it on the app.

3. Bits & pieces of news, in & out of each piece, instead of continuous information.Chrome cast app- I use daily on Chromecast ; you can play the daily content - - - however when you exit the app continues to play in the background.

4. The 1 min weather is usefulThe new update is absolutely atrocious! Switch it back.I have been watching 13 News and trust it more than any other channel since I was very young, like 14-15 yrs old.

5. There is no full screen option when viewing videos, and the video stops, and must be restarted, when switching from portrait to landscape viewing or vice versa.

6. There appears to be a general lack of quality and updates for this app.Everything wants to play a video.

7. But what is infuriating is when you close a video in a news story and it pops back up as soon as you start scrolling.

8. Sometimes an earlier clip on the same page will play well, but not the 1st 1Not a good improvement.

9. This used to be my goto app for Houston news, not anymore thanks to the update.

10. If you switch to another app such as YT, the ABC13 app will play audio over the other app.

11. Also , the push notifications are being cut off so where I could normally see a preview for what the article is about I can now only see half of the first line.

1. Fix ABC13 Houston Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ABC13 Houston: Restarting the app will resolve most errors.
2. Update the ABC13 Houston App. Here is how:
   1. On Android goto PlayStore » Search for "ABC13 Houston" » Open ABC13 Houston » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABC13 Houston » click "UPDATE".
3. Clear ABC13 Houston app cache: Clearing cached data will force your app to retrieve the latest data directly from ABC13 Houston servers.
   1. On Android, goto Settings » Apps » Select "ABC13 Houston" » click Storage » click "Clear Cache".
4. Check ABC13 Houston app permissions. If any of these permissions required to use your device's features are disenabled, ABC13 Houston might not work.
5. Uninstall and reinstall ABC13 Houston. If nothing else has worked, completely uninstall ABC13 Houston then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ABC13 Houston not working

2. Fix ABC13 Houston Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ABC13 Houston be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ABC13 Houston not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ABC13 Houston may not be able to connect to the Internet when running in the background.