Contact Fandom Customer Service

Why should I report an Issue with Fandom?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FANDOM powered by Wikia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether it’s breaking news or sneak peeks, you can access exclusive fan content at your fingertips in one place.

2. Fandom is your destination for all things entertainment giving you the ultimate fan experience.

3. Explore your favorite fictional worlds on the FANDOM app by curating your feed with custom content filled with the movies, shows, video games, and anime you love most. - Get notified when “OMG! - Stay informed on all things pop-culture.

1. Mainly, every single page I visit has a video covering almost the entire top half of my phone screen (Android) with no way to close the video, the home pages for each wiki never seem to have a useful index of pages (when compared to web site version), and there does not seem to be a way to search only the wiki you are currently in and not the entire fandom.Well I'm sure it works great for most people, but all of the pages I downloaded this for don't show up in the app.

2. Also, once I make it to a wiki for a TV show or whatever, the expandable arrows at the bottom for summary or overview straight up don't expand or collapse AT ALL when I click them...I'm a frequent contributor to a few wikis, so having an app where I can read through pages on-the-go is somewhat useful.

3. There's no button to see the wiki front page or a table of contents for other pages (like on Chrome).

4. There's also the problem that, if you try to look up a wiki page to take you to the home page, you legitimately cannot find it because it's buried underneath all of the character pages.

5. Seems like a good app if your pages show up though.This app is indispensable to anyone having a hard time keeping up with a big game or series with extensive lore.

6. Some web links that are supposed to open the app, open the app, but then the app immediately redirects to a Chrome browser link to the requested fandom page, regardless of default browser settings, then closes itself.

7. And even still, some more popular wiki pages have gigantic ads that are insanely annoying.

8. But other than a wiki's main tabs, it's difficult to navigate anywhere else without having to switch to a browser.

9. If you go to character page, there's no way to see the rest of the wiki.

10. Hey you at fandom! Limit your ads please! I don't need an ad between every 2-5 lines of text on a page that may have only 3-6 paragraphs or segments.

11. Search results in the app are terrible, rarely returning what I search for even when the terms are verbatim what the page title is.

1. Fix Fandom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fandom: Restarting the app will resolve most errors.
2. Update the Fandom App. Here is how:
   1. On Android goto PlayStore » Search for "Fandom" » Open Fandom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fandom » click "UPDATE".
3. Clear Fandom app cache: Clearing cached data will force your app to retrieve the latest data directly from Fandom servers.
   1. On Android, goto Settings » Apps » Select "Fandom" » click Storage » click "Clear Cache".
4. Check Fandom app permissions. If any of these permissions required to use your device's features are disenabled, Fandom might not work.
5. Uninstall and reinstall Fandom. If nothing else has worked, completely uninstall Fandom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fandom not working

2. Fix Fandom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fandom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fandom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fandom may not be able to connect to the Internet when running in the background.