Published by Yahoo on Oct 22, 2024

contact Yahoo News: Your Guide to News Chat with our AI-based Yahoo News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Yahoo News?



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Why chat with our AI Yahoo News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Yahoo News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The buttom, and favorites tab combined would allow each user to customize news that is relevant to their life, and interests.I have every feed selected but I still don't see the same, more interesting content the Yahoo homepage shows, which I can no longer use, at least on my tablet, because after a few seconds an ad for the app comes up with no way to get rid of it.

2. I wish I could choose what news sources to view, so that I dont have to waste time passint over certain less relevant news sources, such as the Huffington Post.

3. It has the frustrating habit of sending a push notification with a really interesting headline, but when you open the alert, that news story is not shown.

4. It is very annoying trying to read this in landscape and reading it in portrait mode results in too much advertising overlaying the news stories.

5. Beyond these design issues, the news offering itself is reasonably comprehensive.This app will not turn into landscape mode on my Android phone or Android tablet.

6. But the other content is presented fine, and is usually pretty relevant to the type of news I want to see.

7. In contrast, Google News (which I'm not plugging here) has an always-visible back arrow to return to headlines.

8. The content problem remains.There are plenty of news sources within this app and it is updated.

9. Great Job!It has a variety of news sources, and the app is easy to use.

10. News feed works fine.

11. I like that there are few "opinion" articles and most of the articles come from credible news organizations.

Steps to Troubleshoot & Fix Yahoo News Issues

1. Fix Yahoo News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yahoo News: Restarting the app will resolve most errors.
  2. Update the Yahoo News App. Here is how:
    1. On Android goto PlayStore » Search for "Yahoo News" » Open Yahoo News: Your Guide to News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yahoo News » click "UPDATE".
  3. Clear Yahoo News: Your Guide to News app cache: Clearing cached data will force your app to retrieve the latest data directly from Yahoo News servers.
    1. On Android, goto Settings » Apps » Select "Yahoo News: Your Guide to News" » click Storage » click "Clear Cache".
  4. Check Yahoo News app permissions. If any of these permissions required to use your device's features are disenabled, Yahoo News might not work.
  5. Uninstall and reinstall Yahoo News. If nothing else has worked, completely uninstall Yahoo News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yahoo News not working


2. Fix Yahoo News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yahoo News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yahoo News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yahoo News may not be able to connect to the Internet when running in the background.

Reported Issues

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