Published by DEMOS, Desarrollo de Medios

contact La Jornada Chat with our AI-based La Jornada Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with La Jornada?



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Why chat with our AI La Jornada Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of La Jornada.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Published only in Spanish.Love it! Honest news no manipulation.It does not show all sectionsit won't let you read the newsExcelente medio de noticias pero demasiado sobre extensos los articulos y algunos muy sobre elaborados, no permite leer mayoría de las noticias en una sola ocasión de manera ágil y completa por que se necesita casi medio día...demasiado!Muy buena aplicación, me mantiene informado.Ya no le dan mantenimiento y ya no funcionaContenido incompletoContenido excelente, realmente neutral, conciso y fehaciente.

2. Es un poco exasperante no poder ver la fotografías de toda los artículos y me resulta un poco molestó no tener acceso sencillo a compartir vídeos.Qué lástima de app.

3. Its international articles are well thought of and present a valid point of view from the only Spanish-speaking country in North America, from a Latin-american perspective.

4. Cuando abro la pagina principal siempre sale un mensaje diciendo que un error ha occurrido, intente de nuevo.

5. La Jornada is a reference when it comes to quality, independent Mexican journalism.

Steps to Troubleshoot & Fix La Jornada Issues

1. Fix La Jornada Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart La Jornada: Restarting the app will resolve most errors.
  2. Update the La Jornada App. Here is how:
    1. On Android goto PlayStore » Search for "La Jornada" » Open La Jornada » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for La Jornada » click "UPDATE".
  3. Clear La Jornada app cache: Clearing cached data will force your app to retrieve the latest data directly from La Jornada servers.
    1. On Android, goto Settings » Apps » Select "La Jornada" » click Storage » click "Clear Cache".
  4. Check La Jornada app permissions. If any of these permissions required to use your device's features are disenabled, La Jornada might not work.
  5. Uninstall and reinstall La Jornada. If nothing else has worked, completely uninstall La Jornada then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing La Jornada not working


2. Fix La Jornada Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make La Jornada be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to La Jornada not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, La Jornada may not be able to connect to the Internet when running in the background.

Reported Issues

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