Published by Times Internet Limited on Oct 29, 2024

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Why should I report an Issue with Times Of India - News Updates?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Times Internet Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Times Of India Customer Insights

1. I needed a paper for interview prep but what a waste of money as a paper did not start even after couple of months of interview.I have a paid subscription of your app, and it includes ad free experience.

2. This app used to be really good until it started shuffling the order of the news to put inconsequential page 3 news before global and tech news.Totally waste of money.

3. This app is a must have for news addicts like me.New widget is so annoying and the devs don't want to add an option to turn it off permanently.

4. Cannot figure out where the actual news is in between all the ads.The app keeps deducting my times points without giving any reason.

5. But all things apart you get great and informational news all the time and you also get daily reminder.

6. it is a very informational app and will tell you the latest news about your favorite topics.

7. Kindly remove ads from the app for paid users.Sloppy experience, i regret moving on to TOI + , I used to enjoy the app but now it's more centric towards earning from customers then delivering quality.

8. Better go with Shorts or similar news apps(free + apt).I am using this app since last 5-6 years.

9. But there are too many advertisements that may divert your mind from reading the news.

10. What can be the problem?I wanted to use the app for the latest news but it is basically just ads everywhere everytime.

11. Poor customer retention strategy !The ads have become increasingly annoying since they start blaring sounds at full volume without any provocation.

Steps to Troubleshoot & Fix Times Of India Issues

1. Fix Times Of India Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Times Of India: Restarting the app will resolve most errors.
  2. Update the Times Of India App. Here is how:
    1. On Android goto PlayStore » Search for "Times Of India" » Open Times Of India - News Updates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Times Of India » click "UPDATE".
  3. Clear Times Of India - News Updates app cache: Clearing cached data will force your app to retrieve the latest data directly from Times Of India servers.
    1. On Android, goto Settings » Apps » Select "Times Of India - News Updates" » click Storage » click "Clear Cache".
  4. Check Times Of India app permissions. If any of these permissions required to use your device's features are disenabled, Times Of India might not work.
  5. Uninstall and reinstall Times Of India. If nothing else has worked, completely uninstall Times Of India then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Times Of India not working


2. Fix Times Of India Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Times Of India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Times Of India not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Times Of India may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel my subscription of TOI with immediate effect.
    Please advise how can I do it.

    — by Prabir Dasgupta 10 months ago

  • please fast

    — by Sunitadevi 2 years ago