Published by Microsoft Corporation on Nov 7, 2024

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Why should I report an Issue with Microsoft Start: News & more?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Microsoft Start: News & more image 1 contact Microsoft Start: News & more image 2

About Microsoft Start: News & more

1. Personalize your news feed and stay connected with the latest entertainment, sports, tech and science, lifestyles—even health and fitness trends.

2. Want to discover more with Microsoft Start? Install it now! *Functions mentioned above not available in all markets, actual features and display contents may vary.

3. Play games, browse wallpapers, find shopping deals, and earn Microsoft Rewards.

4. Use messages to share your favorite articles or nearby places and engage with others while using the app. 😊Stay up-to-date with fashion, fitness, and lifestyle trends.

5. Microsoft Start sorts your messages into categories to help you fight information overload.

6. Organize your messages into helpful categories (Transactions, Promotions, Personal).

7. Find great deals, compare prices and get shopping deals.

8. Stay organized and productive with all your daily activities such as News, Messaging and more.

9. Stay productive and connected with SMS handling and organization.

10. Read, write, and send text messages directly from the app.

11. Discover popular stories from hundreds of trusted sources.

Microsoft Start Customer Insights

1. Worst design ever! While reading an article and approaching the end, the app flips to the next article so the reader never gets to read the last few paragraphs.Good curator of news content, but the interface is painfully buggy.

2. 70% of the time some bug prevents you from typing and posting a comment, including some phantom swipe gesture that skips to the next article without saving what you wrote.Before today, each story was contained in the app itself.

3. Print size doesn't appear to be changeable, and holding the phone horizontally made no difference.While reading an article it will decide to refresh the feed and kick you back to the home screen.

4. I really like the ability to have a 'conversation' with the search to refine results quickly and efficientlyLearning to use this app at first was a struggle, just so much useless stuff in one app and trying to find where to go to scan the receipt was like finding a needle in a hay stack.

5. After opening the app, news articles refresh three times before you can actually tap one, so don't get interested in a story before it has had to refresh itself a few times.It's nice to be able to earn more points.

6. The biggest problem is that if you really expect me to read all these news articles and do all this stuff on your app for points, you have to make it snappy.

7. I'm not sure what has changed, but if this is the way the app behaves now, it's useless to me and it might be time to check the store for a new news app.I tried this again, but uninstalled.

8. While using the camera to scan, the camera within the app slows down to about 1 frame per 5 mintues, making it extremely difficult to use, have a brand new S23, and the app has remained updated...Camera is locking up when attempting to scan a receipt.

9. The camera for scanning freezes and wastes my time.I've converted to Start for my home page since the integration with bing and Chatgpt-4.

10. I've attempted to zoom in on the name part of the receipt so it's very clear and it will won't recognize it (i.e. Break Time [a gas station] being the latest example).

11. Users can't even read article headlines because the programmers overlaid the polling over the headlines.

Steps to Troubleshoot & Fix Microsoft Start Issues

1. Fix Microsoft Start Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Start: Restarting the app will resolve most errors.
  2. Update the Microsoft Start App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Start" » Open Microsoft Start: News & more » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Start » click "UPDATE".
  3. Clear Microsoft Start: News & more app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Start servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Start: News & more" » click Storage » click "Clear Cache".
  4. Check Microsoft Start app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Start might not work.
  5. Uninstall and reinstall Microsoft Start. If nothing else has worked, completely uninstall Microsoft Start then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Start not working


2. Fix Microsoft Start Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Start be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Start not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Start may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please allow me to delete this app

    — by Trevor Clay 3 years ago