Contact Podcast Player Customer Service

Why should I report an Issue with Podcast Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Castbox.FM - Radio & Podcast & AudioBooks to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Downloaded episodes will suddenly stop while playing, the podcast will disappear from the screen bottom, and will start from beginning when trying to play again.

2. If it isn't the continous stops during the middle of a podcast, to the random skips backward multiple times during a podcast, than it's the fact that it likes to reboot itself while listening to a podcast.

3. The only good point is that it allows importing from opml, which Spotify doesn't.This is honestly my favorite podcast app, I keep coming back to it, love the interface, & never had issues.

4. When I restart it, the podcast I was listening to does not start at the same place it was when the app shut down.

5. When I try to start another podcast, both will play at the same time.

6. The ads aren't so bad that I'd get rid of the app, but the thing that really bothers me is the fact I can't clear a podcast from the que once it's playing.

7. Good luck.Since Stitcher is being killed, I'm looking for a new podcast player; this isn't it.

8. The player constantly skips back and forth, it crashes when I open my camera, even though I set it to automatically download the next unplayed episodes when wifi is connected I still have to go into the app list (which is annoying to get to) and manually make it download, and the interface is near incomprehensible.

9. The widget doesn't work, and the streamed podcast is always interrupted.

10. Cannot fast forward a podcast, it will start from the beginning.

11. If I could stop a podcast and clear it from the que, I think we'd be looking at 4-5 stars.

1. Fix Podcast Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcast Player: Restarting the app will resolve most errors.
2. Update the Podcast Player App. Here is how:
   1. On Android goto PlayStore » Search for "Podcast Player" » Open Podcast Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcast Player » click "UPDATE".
3. Clear Podcast Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcast Player servers.
   1. On Android, goto Settings » Apps » Select "Podcast Player" » click Storage » click "Clear Cache".
4. Check Podcast Player app permissions. If any of these permissions required to use your device's features are disenabled, Podcast Player might not work.
5. Uninstall and reinstall Podcast Player. If nothing else has worked, completely uninstall Podcast Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcast Player not working

2. Fix Podcast Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcast Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcast Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcast Player may not be able to connect to the Internet when running in the background.