Contact The Economist. Weekly issue Customer Service

Why should I report an Issue with The Economist. Weekly issue?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Economist Newspaper Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Issues I've encountered include editions having to be redownloaded for some unknown reason, the interface not being aware of Pixel 3's notch at the top of the screen, and (most annoyingly) not being able to play the audio version over Bluetooth when I'm in the car.

2. Only giving it two stars because text articles work fine, and they fixed the issue with the audio version losing your place after closing the app.

3. I don't mind seeing ads I can scroll over in the articles, but the full-screen ones I have to swipe away are obnoxious.While the app as a whole has its issues -- browse through some of the other reviews -- this one addresses the audio portion.

4. Update 8 months later: Just updated the app again and, while they may have fixed the problem of the app losing its place, now it won't play if you don't have a wifi connection, even if all the audio was previously downloaded.

5. Earlier version of audio app did not have these issues.The audio of the articles cuts off periodically, but other than that it's a great app.

6. There needs to be a way to get straight back to the last article you listened to without opening the app, selecting the issue, swiping past the obligatory advert and hitting the teensy audio button at the top-right.

7. Even if one gets the audio started just prior to driving, the audio has a habit of stopping if the device's screensaver goes active, and it may or may not restart once the screensaver is deactivated.

8. "Internet Connection" error whenever I move from wifi connection to data roaming or vice versa on the audio.

9. Audio will stop playing between articles.

10. In order to download the Audio I must close all of my apps and then reboot my Android phone.

11. I particularly enjoy downloading the audio version of each Edition.

1. Fix The Economist. Weekly issue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Economist. Weekly issue: Restarting the app will resolve most errors.
2. Update the The Economist. Weekly issue App. Here is how:
   1. On Android goto PlayStore » Search for "The Economist. Weekly issue" » Open The Economist. Weekly issue » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Economist. Weekly issue » click "UPDATE".
3. Clear The Economist. Weekly issue app cache: Clearing cached data will force your app to retrieve the latest data directly from The Economist. Weekly issue servers.
   1. On Android, goto Settings » Apps » Select "The Economist. Weekly issue" » click Storage » click "Clear Cache".
4. Check The Economist. Weekly issue app permissions. If any of these permissions required to use your device's features are disenabled, The Economist. Weekly issue might not work.
5. Uninstall and reinstall The Economist. Weekly issue. If nothing else has worked, completely uninstall The Economist. Weekly issue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Economist. Weekly issue not working

2. Fix The Economist. Weekly issue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Economist. Weekly issue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Economist. Weekly issue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Economist. Weekly issue may not be able to connect to the Internet when running in the background.