Published by Quora, Inc. on Jul 23, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Quora?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. In this app when I open an article up, it would only show first 5 articles, and after that, they take very long time to load When I tap on a blank part of the article where that image is supposed to be, and then I wait about 15 seconds, and the error message will say, "failed to open image." When I turn the wi-fi off, all of the articles, including the images will show up.

2. The only exception to this is the layout can be confusing, making it difficult to navigate efficiently, not only for new users, but I still find myself having occasional difficulty; ex.- links on a page confusing and consist of outside links, ads, other questions, etcI really love the concept of Quora itself.

3. All the user content is great, delivery system sucks.Forcing a user to download your unnecessary app just so i can finish what I was reading IN THE MIDDLE OF AN ARTICLE is the UX equivalent of turning off a gas pump in the middle of someone filling up just so they can go inside and use their rewards card - annoying, unnecessary, and incredibly distracting.

4. The buttons are too small, I didn't mean to press that! Instead of dismissing a notification I wait while it loads a thread I don't need so I can back up and start over.I had a hard time finding and turning off notifications.

5. Just don't send notifications!!!!I love Quora so a 5🌠rating seemed like the obvious choice, but no app is perfect and can always be improved, right? My search for constructive criticism was anything but easy, which says a lot about how well the app is designed.

6. Please try again in a few minutes.". It's never fixed in a few minutes and if I copy the link from the email and just open in a web browser it works every time.

7. Please improve :) otherwise very good!The web browser version worked fine until all these pop ups for the app started coming every time and make you lose the feed.

8. If you cave and download it, now when you read on the app it's super glitchy to the point that it crashes and you constantly lose the feed and can never get back to the question you were halfway through reading.

9. Ads and disturbances, and links getting in the way, while copy is cut apart hidden, and isn't contiguous, and other comments can't be tracked back on to pick up where you left off.

10. I still get notifications every day like 4 times a day! Sometimes more!!! So I'm hoping that things are different and I can turn off the notifications!! Content is good.

11. You know you don't need to do it, and forcing it on users will never be okay.Getting harder and harder to keep track of feeds and find the string.

Steps to Troubleshoot & Fix Quora Issues

1. Fix Quora Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quora: Restarting the app will resolve most errors.
  2. Update the Quora App. Here is how:
    1. On Android goto PlayStore » Search for "Quora" » Open Quora: the knowledge platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quora » click "UPDATE".
  3. Clear Quora: the knowledge platform app cache: Clearing cached data will force your app to retrieve the latest data directly from Quora servers.
    1. On Android, goto Settings » Apps » Select "Quora: the knowledge platform" » click Storage » click "Clear Cache".
  4. Check Quora app permissions. If any of these permissions required to use your device's features are disenabled, Quora might not work.
  5. Uninstall and reinstall Quora. If nothing else has worked, completely uninstall Quora then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quora not working


2. Fix Quora Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quora not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quora may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Darnell Coleman

I have messages that go back 3 years how can I see what was made 3 years ago.

— 3 years ago by Sergi

Hello I had an account on Quora long ago that I no longer have access to where I used my real name and would like it to get deleted as soon as possible.