Contact Pocket Casts Customer Service

Why should I report an Issue with Pocket Casts - Podcast Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Podcast Media LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Catching up on podcasts is impossible without multi-select! I want to pick 4-5 episodes of a podcast I'm listening to and add them to the queue, not DOWNLOAD THE ENTIRE FLIPPING BACKLOG.

2. It's the most user friendly podcast player but lately it's performance has left something to be desired.The recent update wrecked the interface.

3. I'm not ready to go back to a full 5 stars, but multi select is back!!! Thanks devsSo far, seems good ... nice interface, easy to find my episodes & make a playlist.

4. The set up is also not very user friendly and I have to change settings for EVERY podcast just to listen to oldest first.

5. I particularly like how I can assign default settings like increased playback speed, but set specifics for each podcast.

6. Seems to be related to screen being off, but it's not directly...its not like playback stops exactly when my screen turns off, but within 10 minutes or so it will randomly stop mid-episode.

7. After a recent trip, I ran into my first issue, with certain podcasts refusing to download.

8. Okay then, have fun.First, this app does a great job of managing my podcasts.

9. And that one must be like a web page browser in that a browser can go to any web page.I've been using this app, and their cloud web player, for several years now.

10. this would encourage spotify podcast listeners to switch over to your app, because the playlist functionality wouldnt be lost for them.

11. Great app guys.I've been using this app for years.

1. Fix Pocket Casts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket Casts: Restarting the app will resolve most errors.
2. Update the Pocket Casts App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket Casts" » Open Pocket Casts - Podcast Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Casts » click "UPDATE".
3. Clear Pocket Casts - Podcast Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Casts servers.
   1. On Android, goto Settings » Apps » Select "Pocket Casts - Podcast Player" » click Storage » click "Clear Cache".
4. Check Pocket Casts app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Casts might not work.
5. Uninstall and reinstall Pocket Casts. If nothing else has worked, completely uninstall Pocket Casts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Casts not working

2. Fix Pocket Casts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket Casts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket Casts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket Casts may not be able to connect to the Internet when running in the background.