Contact WRAL News App Customer Service

Why should I report an Issue with WRAL News App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Capitol Broadcasting Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can visit the app to watch the news, watch recorded news stories, peer through local webcams, or just read the stories.

2. I really appreciate the weather features and the 2 to 3 minutes only lag time when looking at the local radar is better than any of the other local news apps.

3. The old version let you scroll quickly down a list of news items with small photos off to the side but now every news item has a much larger photo and longer description to scroll through just to see all the stories.

4. I have depended on WRAL for 30 years for the local news, but if they don't get their acts together and do better than they are currently doing and soon, I'm done with this terrible application.the app works well, I like the layout.

5. I do wish the article images were able to zoomed in on, and that there was a dark mode.App is very good at giving breaking news locally and really, all other news.

6. Most of the time when I read an article & go back to the main page, the page reloads and puts me back at the top of the page so I have to scroll all the way back down to find my place.

7. That one actually works.WRAL tends to post the same story multiple times with different headlines for each posting, the app is infested with clickbait, pop up ads and bugs and on the rare occasion that the in app feedback system is working, the app developers blatantly don't care if the app works or not.

8. For Pete's sake, wasn't it already collecting enough information about me!Not bad for a free local news app.

9. And you still haven't fixed the issue with the video going to WRAL sports instead of the news.

10. Autoplay can be shut off.Lots of adds but that is understandable in a free local news app.

11. The Hidden History articles are interesting and a good break from the standard news.

1. Fix WRAL News App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WRAL News App: Restarting the app will resolve most errors.
2. Update the WRAL News App App. Here is how:
   1. On Android goto PlayStore » Search for "WRAL News App" » Open WRAL News App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WRAL News App » click "UPDATE".
3. Clear WRAL News App app cache: Clearing cached data will force your app to retrieve the latest data directly from WRAL News App servers.
   1. On Android, goto Settings » Apps » Select "WRAL News App" » click Storage » click "Clear Cache".
4. Check WRAL News App app permissions. If any of these permissions required to use your device's features are disenabled, WRAL News App might not work.
5. Uninstall and reinstall WRAL News App. If nothing else has worked, completely uninstall WRAL News App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WRAL News App not working

2. Fix WRAL News App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WRAL News App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WRAL News App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WRAL News App may not be able to connect to the Internet when running in the background.