Contact MetroZone Customer Service

Why should I report an Issue with MetroZone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Metro by T-Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Imagine unlocking while you’re waiting in line or at work, and there’s already a beautiful photo gallery waiting to help you relax and escape the grind.

2. Or maybe, for you, it’ll be local events that’ll make you look forward to your downtime, or just the top headlines in news, sports or entertainment to stay informed.

3. Imagine unlocking in the morning, and the weather is already there.

4. What if every phone unlock made your day just a little better?

5. We call them “smart” phones; shouldn’t we expect more from them?

6. Get more from those little moments in between, when you unlock your phone.

1. I think it's absolutely ridiculous how phones have permanent apps that you can't uninstall.Annoying. Opens up every time I open my phone screen.

2. No matter what you do it redownloads reinstalls reactivates reopens gives pops ups and notifications whichcant be turned off while sending you news articles about woke agenda garbage! Oh it also collects and shares your data, enjoy!Digital "junk mail." So annoying! I went into the settings on the app months ago and clicked for no notifications.

3. Clever, but if it's an emergency call or whatever it isn't right that you have to close it out on screen & go to your app usage to clear it out so the device can operate at high speed for multitasking.every time I pick up my phone I have multiple notifications and news alerts from this app.

4. Not sure what happened, but a week ago it started popping up every time I open my phone.

5. What I dont like is the app pops up every time I turn on my phone or push the side button or whenever it just cones on when I look at the phone.

6. I have gone into the Metro Zone app, Google Play app to "manage my apps", and phone settings.

7. I usually get interrupted before I finish - it is so irritating! At least make each page a little longer rather than changing almost every line or two so that we feel fulfilled by finally reading to the end of the article we are interested to read.I don't like trying to read an article & being interupted with constant advertisements.

8. There should be an option if you want it to pop up every time you go on your phone.

9. Despite disabling the app through settings it re-enables itself and sends multiple notifications and unfortunately you cannot simply uninstall.

10. I'm over the bloatware and inability to disable or uninstall what I don't need.I cancelled my Metro service 100% due to this app! It is spyware in every definition.

11. I've even tried to uninstall it, which is typically simple and straightforward, but not for this app, now it has the option to update or open, the option to uninstall is gone...I don't like this app.

1. Fix MetroZone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MetroZone: Restarting the app will resolve most errors.
2. Update the MetroZone App. Here is how:
   1. On Android goto PlayStore » Search for "MetroZone" » Open MetroZone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MetroZone » click "UPDATE".
3. Clear MetroZone app cache: Clearing cached data will force your app to retrieve the latest data directly from MetroZone servers.
   1. On Android, goto Settings » Apps » Select "MetroZone" » click Storage » click "Clear Cache".
4. Check MetroZone app permissions. If any of these permissions required to use your device's features are disenabled, MetroZone might not work.
5. Uninstall and reinstall MetroZone. If nothing else has worked, completely uninstall MetroZone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MetroZone not working

2. Fix MetroZone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MetroZone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MetroZone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MetroZone may not be able to connect to the Internet when running in the background.