Contact NPR One Customer Service

Why should I report an Issue with NPR One?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NPR to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At NPR, we understand how important privacy is to you, and we are committed to transparency about how we collect, use and share your information. *You agree that NPR uses devices identifiers, tracking technologies, and information about the device you use to access NPR's apps to enhance your viewing, listening, and user experience, personalize content, personalize messages from NPR's sponsors, provide social media features, and analyze NPR's traffic.

2. NPR One starts with the latest headlines then moves to a flow of stories that matter - narratives that increase your understanding, create connections, enrich your life and enliven your mind.

3. NPR One is the best way to listen to stories, shows, and podcasts from NPR and your local public radio station.

4. Though your mix is personalized to deliver the stories you want, you’ll still hear the top news of the day and the stories you had no idea would captivate you.

5. This information is shared with social media services, sponsorship, analytics, and other third-party service providers.

6. Local news and podcast episodes are woven seamlessly into your listening experience.

7. Local stories, locally reported, are delivered daily. Community is everything.

8. Even with the breadth of public radio at your fingertips, you won’t lose touch at home.

9. Skip, pause, and search at a glance without even touching your phone. Staying at home?

10. Skip what you don't want, or mark a story as interesting.

11. Cast NPR One to your Google smart devices.

1. ☹️ Could you include in the next update the return of this function (allow offline listen capability for downloaded episodes)?It's fantastic I can listen to so much and so many of nprs wonderful podcasts.

2. I search function isn't so good, and it doesn't have my local station.Almost nailed it! Parts of the app, especially when listening to archived episodes may close unexpectedly.

3. I love this app and in the past versions I used to download my favorite podcasts to listen later so I could play them during flights or in areas with spotty reception.

4. There is a "listen to all" button on the playlist of segments, but it just plays random other shows.

5. Episodes don't get cleared once you listen to them, sorting ability is almost nothing, there isn't a fast forward by 15 seconds button, and the list goes on.

6. One of the most useful features for frequent travelers just disappeared in a recent update, without notice or explanation (just found a bogus "We're merging the apps" excuse deep within layers of FAQs on the help pages).

7. Unless the podcasts are made available on user preferred player (like all other podcasts), I will likely avoid NPR just to avoid all the frustration.

8. Airline travel, car travel in large sections of the world off-limts nowReally disappointed that the my playlist feature came along & deleted all of the episodes I had previously saved.

9. It stinks when services become less useful as they become flashier.Love the podcasts but this app is lacking in so many basic features.

10. This is particularly frustrating & unsafe when I'm driving & now I have to manually find something to listen toPodcast player is terrible.

11. It stop playing randomly, jumps to random podcast not on play list and cannot be downloaded.

1. Fix NPR One Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NPR One: Restarting the app will resolve most errors.
2. Update the NPR One App. Here is how:
   1. On Android goto PlayStore » Search for "NPR One" » Open NPR One » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPR One » click "UPDATE".
3. Clear NPR One app cache: Clearing cached data will force your app to retrieve the latest data directly from NPR One servers.
   1. On Android, goto Settings » Apps » Select "NPR One" » click Storage » click "Clear Cache".
4. Check NPR One app permissions. If any of these permissions required to use your device's features are disenabled, NPR One might not work.
5. Uninstall and reinstall NPR One. If nothing else has worked, completely uninstall NPR One then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NPR One not working

2. Fix NPR One Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NPR One be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NPR One not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NPR One may not be able to connect to the Internet when running in the background.