Contact Briefing Customer Service

Why should I report an Issue with Briefing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Flipboard to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NEW: Flipboard TV - for a limited time, Samsung Galaxy S20 owners get exclusive access to Flipboard TV premium service.

2. Briefing provides a great summary of personalized news in a beautiful package.

3. You can disable Briefing by pinch zooming out on the home screen, then swipe to locate Briefing.

4. Swipe left on your home screen to quickly access the latest news and stories.

5. Briefing for Samsung puts what’s important at your fingertips.

6. Select all your favorite topics and get full coverage and perspectives from the world’s most credible sources.

7. Watch high-quality videos, sourced from the best publishers - all personalized in one place and ad-free.

8. Try free for 3 months and earn 1,000 Samsung Rewards points.

9. Invest in yourself, stay informed, and feel like you’ve spent your time well.

10. Focus on what matters to you, not the random posts of other people’s lives.

11. Coming soon to other devices.

1. Now, a data breach? How could anyone get any data from it when that all it does is crash when you use it, freezes up on screens, and the news stories are riddled with spelling errors or omitted information in articles.

2. Aggravating: when it links sites you need a paid account to view; when swiping up to scroll a page instead takes you back to the app main screen; and along with that when the articles on the main screen refresh and the one you were just trying to read is no longer there.Too many commercials and adds.

3. The "articles" in the shopping group have not changed in a year or so, as well as a particular article about making lasagne in a regular news section.

4. When I click on the story in my notifications tab I have to click my exit button 4 times to get this app to close out, each time it brings up ads, a list if other stories, another list of stories then it closes out.

5. Yet, I receive notifications -- I can't tell if it's from Briefing or Flipboard, because the little upside-down staircase icon appears to be for both entities (very confusing).

6. I've used flipboard for many years and it was an easy to use news aggregator but it's time for me to acknowledge it's more trouble than it's worth.

7. Took up way to much memory and storage (to keep installed) and most stories were from U.K, Germany, France, ect? news, while I live in the U.S. Not really impressed with the app,.

8. Third, after a crash, you need to start all over again.Update: Not only can I not uninstall this garbage, but now I've received an email indicating that they've had a data breach.

9. Glad to receive the notice but I could have been better protected by BEING ALLOWED TO UNINSTALL IT; so irritating! Original Review: Bloatware I don't want and can't get rid of.

10. For those interested, swipe away from the flipboard screen and click an empty part of the home screen.

11. It will also remove flipboard from one of your acessable screens.This app notifies me of random stories frequently throughout the day.

1. Fix Briefing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Briefing: Restarting the app will resolve most errors.
2. Update the Briefing App. Here is how:
   1. On Android goto PlayStore » Search for "Briefing" » Open Briefing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Briefing » click "UPDATE".
3. Clear Briefing app cache: Clearing cached data will force your app to retrieve the latest data directly from Briefing servers.
   1. On Android, goto Settings » Apps » Select "Briefing" » click Storage » click "Clear Cache".
4. Check Briefing app permissions. If any of these permissions required to use your device's features are disenabled, Briefing might not work.
5. Uninstall and reinstall Briefing. If nothing else has worked, completely uninstall Briefing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Briefing not working

2. Fix Briefing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Briefing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Briefing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Briefing may not be able to connect to the Internet when running in the background.