Published by TIM S.A.

Report an issue with TIM Banca Virtual.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TIM Banca Virtual?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TIM S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TIM Banca Virtual image 1 contact TIM Banca Virtual image 2

TIM Banca Virtual Customer Insights

1. Não atualiza mais as revistas e não tem mais os títulos de interesse.EspetacularNão consigo fazer o cadastro.Depois da última atualização, a classificação do app foi de lixo para lixo ao quadrado.

2. O Atendimento do TIM não resolve e fechou o protocolo de atendimento sem ter resolvido o problema.. Irei trocar de operadora.AmeiRuim demais.

3. not worthWhitney & nathan prattNão abre no celularAplicativo muito ruim.. não funciona há 3 semanas.

4. Apenas consigo ver as últimas edições de jornais que eu tinha lido.

5. I'm using and liking, very easy to use.Poor content.

Steps to Troubleshoot & Fix TIM Banca Virtual Issues

1. Fix TIM Banca Virtual Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TIM Banca Virtual: Restarting the app will resolve most errors.
  2. Update the TIM Banca Virtual App. Here is how:
    1. On Android goto PlayStore » Search for "TIM Banca Virtual" » Open TIM Banca Virtual » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TIM Banca Virtual » click "UPDATE".
  3. Clear TIM Banca Virtual app cache: Clearing cached data will force your app to retrieve the latest data directly from TIM Banca Virtual servers.
    1. On Android, goto Settings » Apps » Select "TIM Banca Virtual" » click Storage » click "Clear Cache".
  4. Check TIM Banca Virtual app permissions. If any of these permissions required to use your device's features are disenabled, TIM Banca Virtual might not work.
  5. Uninstall and reinstall TIM Banca Virtual. If nothing else has worked, completely uninstall TIM Banca Virtual then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TIM Banca Virtual not working


2. Fix TIM Banca Virtual Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TIM Banca Virtual be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TIM Banca Virtual not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TIM Banca Virtual may not be able to connect to the Internet when running in the background.

Reported Issues