Contact BlazeTV Customer Service

Why should I report an Issue with BlazeTV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BLAZE MEDIA LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I may want to switch apps or lock my phone and put it in my pocket but keep listening.The content is great, but it's not user friendly for tablet owners.

2. Lastly, I cannot turn my phone screen off and just listen to the audio because, again, it stops.I LOVE the content and the new platform.

3. Otherwise, it's great!I love the content, but the app is very poor, and there needs to be a lot of improvement.

4. Also, if I leave the app to check something else on my phone, the video stops unlike the YouTube app and when I go back to continue the video, it will start over from the beginning or have rewound several minutes.

5. However, it seems to require more bandwidth to stream than when I watch the same videos available on YouTube even when I tune down the video quality.

6. But we really have to do something about playback, because I use the app mainly while I'm driving because I drive several hours per day for work, and I'll lose service for like 3 seconds, and it'll skip to the next video.

7. I get that this is the most common and convenient, but it is hard to access the settings.I love the app, and the content is great.

8. Over the course of the past several months my wife and I have run into playback issues or buffering when watching live content.

9. Can only view videos in landscape mode.I absolutely love the content.

10. I love the content of The Blaze, but this frustration isn't worth it.I love so much of the Blaze content.

11. Not sure I will renew my subscription if these issues continue.I like the content, the layout could be better.

1. Fix BlazeTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlazeTV: Restarting the app will resolve most errors.
2. Update the BlazeTV App. Here is how:
   1. On Android goto PlayStore » Search for "BlazeTV" » Open BlazeTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlazeTV » click "UPDATE".
3. Clear BlazeTV app cache: Clearing cached data will force your app to retrieve the latest data directly from BlazeTV servers.
   1. On Android, goto Settings » Apps » Select "BlazeTV" » click Storage » click "Clear Cache".
4. Check BlazeTV app permissions. If any of these permissions required to use your device's features are disenabled, BlazeTV might not work.
5. Uninstall and reinstall BlazeTV. If nothing else has worked, completely uninstall BlazeTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlazeTV not working

2. Fix BlazeTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlazeTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlazeTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlazeTV may not be able to connect to the Internet when running in the background.