Published by NBC News Digital LLC

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Why should I report an Issue with NBC Nightly News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NBC News Digital LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NBC Nightly News Customer Insights

1. This stuttering and stopping of the broadcast has continued to get worse over time! I'm uninstalling in frustration! Also can't get it fullscreen! This is a couple of months later, and it goes from one issue to another! I'd like to know why periodically, last time for many days, the national news is not available on the day of, but a day behind in the app?!?!HORRIBLE! If I could give it a zero I would.

2. don't waste your time with this network, it's aggravating and a waste of time, quite interesting that the commercials work perfectly and then the broadcast completely chops up incoherently.

3. It takes about 2 hours or more to watch a 23 minute Nightly News broadcast.

4. Then you'll have an app worthy of NBC Nightly News.Eats up ALL KINDS OF DATA, and won't work for schit when your data isn't high speed.

5. One day the app doesn't allow for screen rotation and therefore the broadcast can't be viewed in full screen mode.

6. Video stutters and stops and I rarely can watch a full broadcast.

7. I click on full broadcast and it starts in the middle of the program and then jumps to an old broadcast from 5 mos ago.

8. I've tested my connection and all other sites and apps work fine so it's not the fault of my devices or connection.

9. Time to uninstall and move on.I give up, tired of installing and uninstalling constantly for this Freeze Frame stuttering video that's worthless.

10. 3, 2 days sgo) broadcast, but while the label says September 3, it's showing a February broadcast.

11. Uninstalling!For, I'm guessing the past few months +, this app can't stream without jitter and buffering, and just doesn't work.

Steps to Troubleshoot & Fix NBC Nightly News Issues

1. Fix NBC Nightly News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NBC Nightly News: Restarting the app will resolve most errors.
  2. Update the NBC Nightly News App. Here is how:
    1. On Android goto PlayStore » Search for "NBC Nightly News" » Open NBC Nightly News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC Nightly News » click "UPDATE".
  3. Clear NBC Nightly News app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC Nightly News servers.
    1. On Android, goto Settings » Apps » Select "NBC Nightly News" » click Storage » click "Clear Cache".
  4. Check NBC Nightly News app permissions. If any of these permissions required to use your device's features are disenabled, NBC Nightly News might not work.
  5. Uninstall and reinstall NBC Nightly News. If nothing else has worked, completely uninstall NBC Nightly News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NBC Nightly News not working


2. Fix NBC Nightly News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NBC Nightly News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NBC Nightly News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NBC Nightly News may not be able to connect to the Internet when running in the background.

Reported Issues